Program Coordinator

7 days ago

Bengaluru, India Sprinklr Full time

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through

The Sprinklr Way


**Job Description**:
Program Coordinator, Enablement & Productivity (E&P) serves the entire Enablement team and reports to the Associate Director, Enablement & Productivity Operations. You’ll be working closely with the Enablement & Productivity team to ensure the operations behind our onboarding and best practice programs are world-class. You’ll partner with internal and external stakeholders to ensure operational excellence are both top of mind and achieved.

Your Responsibilities- Scheduling and calendar management for all onboarding and best practice calls.- Manage the team inbox and projects related to its usage.- Change management and process documentation.- Proactively identify opportunities for improving operational efficiency.- Partnering with internal partners to improve internal processes, systems and tools.

Your Qualifications- 5+ years of experience with project management, program coordination, documentation or other related experience.- “Fix it, don’t complain” attitude that shows you’re a team player and will “never, ever give up.”- Advanced verbal and written communication skills.- Business level English language proficiency.- Thrive in a fast-paced and changing environment.- Experienced in solving problems with any resources available.- Experience with Microsoft Scheduling tools

You’ll Know You’re Successful If- 100% completion rate of scheduling and calendar management.- You adapt to a fast-changing environment.- You excel and look to improve when provided with coaching and feedback.- You find opportunities to improve the team’s efficiency with a great attitude.- You are super organised and love to find better and more efficient ways to work.

Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this

form

, and we will reach out to you. If you have additional questions, please contact

.

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