Restaurant Captain
1 week ago
WE ARE HIRING
Designation:
- Restaurant Captain
Location:
- Pune, Maharashtra
Salary:
- 15,000 To 22,000 Per Month
Food And Accommodation Provided
Education:
- Diploma / Degree in Hotel Management
Experience:
- Total Experience : 3 Years in hotel / Restaurant
- Minimum Experience : 1 Year Proven experience in a Steward / Captain role within the restaurant industry.
**Responsibilities**:
- Supervise and coordinate daily restaurant operations to ensure a seamless dining experience.
- Oversee and manage the performance of the restaurant staff, including waitstaff and support teams.
- Train, mentor, and motivate staff to maintain high standards of service and professionalism.
- Interact with customers to ensure satisfaction, address concerns, and handle special requests.
- Manage reservations, seating arrangements, and maintain an organized and efficient workflow.
- Collaborate with kitchen staff to ensure timely and accurate food delivery.
- Monitor inventory levels and communicate with management to reorder supplies as needed.
- Uphold and enforce health and safety standards, including hygiene and cleanliness.
- Handle guest complaints and resolve issues promptly and diplomatically.
- Provide leadership during busy periods, ensuring smooth service and customer satisfaction.
- Stay informed about menu items, specials, and promotions to effectively communicate with customers.
Other Qualifications:
- Strong leadership, communication, and interpersonal skills.
- Ability to handle stressful situations and maintain composure.
- Knowledge of food and beverage operations, including menu items and preparation methods.
- Excellent customer service skills and a keen attention to detail.
- Familiarity with health and safety regulations.
- Flexibility to work evenings, weekends, and holidays.
- Team-oriented with a positive attitude.
- Languages:
- English, Hindi and Marathi.
**Salary**: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
Work Location: In person
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