Executive - Operations & Customer Support

3 weeks ago


Gurgaon, India Talk To Crystals Full time

Manage the day-to-day business operations for an e-commerce company, covering Order processing, Coordinating with logistics partners, Customer support, and Inventory management.
- Spearhead daily operations including quality assurance, inventory control, and logistics coordination.
- Build and implement SOP's to manage workflow and daily operations.

**Requirements**:

- Minimum 1-3 years of experience in a similar role preferably in an eCommerce industry.
- Experience in Order Processing and Fulfillment, Warehousing & Logistics, Process Improvement, and Customer Support.
- Strategic thinking, analytical and problem-solving skills.
- Excellent people development and stakeholder management skills.
- Strong communication skills (both written and verbal), preferably with strong English skills.
- Ability to work in a fast-paced, deadline-driven, and ever-changing environment where you will be required to problem solve and think on your feet.
- Preferably residing in Gurugram, within 20 minutes commute.

Pay: ₹230,000.00 - ₹290,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- How do you plan to commute to the office if you are offered the job?
- What is your Last Drawn monthly Salary? And what is your expected Monthly Salary?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 01/07/2024


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