CRM Executive- Real Estate
6 months ago
Roles and Responsibilities
1 - Attend tokens for Demand, General queries like time extension, changes in payment plan, correspondence address & number etc., updated demands, cancellation, payment updating, clearance of interest for NOC.
2- Support customers with the processes way forward and inform them timely of any updates in their purchases
3 -Coordinate with legal in case of documentation required for any name change in existing allotment to support customer request.
4- Follow-up with backend / respective department
5- Meet customers and support in issuance of NOC post proper documentation.
6- Check documentation required for possession and get the same signed by the customer
7- Check and coordinate to initiate Compulsory Maintenance and penalty for different project.
8- Help resolve parking related issues with customers by getting solutions from planning
9- Take customer request in between no dues & possession (Like offers etc.) and provide appropriate response post discussion with respective authority.
**Job Types**: Full-time, Permanent
**Salary**: From ₹350,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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