Customer Support

3 weeks ago


Ahmedabad Gujarat, India Damson Technologies Pvt. Ltd. Full time

Job Title: Customer Support Executive

Company: Damson Technologies Pvt Ltd

Location: Damson Technologies Pvt Ltd

REGD Office:

- 302, 3rd Floor

solitaire Building,sunrise park,

Drive in Road,Bodakdev,

Ahmedabad Gujarat, 380052

About Damson Technologies Pvt Ltd:
Damson Technologies Pvt Ltd is a leading innovator in the electronics wearable products industry, specializing in cutting-edge smartwatches, Bluetooth speakers, earbuds, and mobile accessories. With a commitment to delivering high-quality products and an exceptional customer experience, Damson Technologies continues to push the boundaries of technology and customer satisfaction.

Position Overview:
**Responsibilities**:
Assist customers in troubleshooting issues related to Damson Technologies' products, including smartwatches, Bluetooth speakers, earbuds, and mobile accessories.

Guide customers through step-by-step solutions, ensuring a positive and satisfactory resolution to their concerns.

Collaborate with cross-functional teams to escalate and resolve complex issues promptly.

Stay informed about the latest product features, updates, and industry trends to provide accurate and relevant information to customers.

Identify patterns in customer inquiries and contribute to the improvement of product documentation and knowledge base.

Qualifications:
Bachelor's degree in a relevant field or equivalent work experience.

Proven experience in a customer support role, preferably in the electronics or consumer technology industry.

Excellent communication skills, both written and verbal.

Strong problem-solving abilities and a solution-oriented mindset.

Familiarity with CRM systems and customer support tools.

Ability to multitask and prioritize in a fast-paced environment.

Empathy and patience in dealing with customer issues.

**Benefits**:
Competitive salary

Health insurance coverage

Professional development opportunities

Employee discounts on Damson Technologies products

How to Apply:
We look forward to welcoming a dedicated professional to our customer support team at Damson Technologies Pvt Ltd

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person



  • Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...


  • Ahmedabad, Gujarat, India Alaknanda Travels Full time

    Hello , Greetings of the day!! We are currently seeking for a Customer Support role for our company. **Role**: Customer Support **Company**: Alaknanda Travels **Industry**:Travel Agency **Location**: G-907, Titanium City Centre. Nr. Indian Oil Petrol Pump 100 Ft. Road, Prahaladnagar, Ahmedabad - 380 015 **Roles and Responsibilities**: - Respond to...


  • Ahmedabad, Gujarat, India PerfectRecruit Services Full time

    **Profile: - ** Customer Support Executive **Nos: - ** 3 **Time: - **8Am to 5Pm (Mar to Nov) And 9Am to 6Pm (Nov to Mar) - Daylight savingWorking **Days: - ** 6 Days - They are looking for excellent English communicators as well as excellent proficiency in written as well. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹25,000.00...


  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge Technolabs is a customer-focused ecommerce company dedicated to delivering exceptional service. We are currently seeking a friendly and efficient Customer Support Representative to join our team and assist our valued customers. **R**esponsibilities**: - Address customer inquiries, concerns, and product-related questions effectively. -...


  • Ahmedabad, Gujarat, India sri sai overseas recruitments Full time

    **Customer support Assosiate** **Exp**:2 Years** **Salary : 2 lpa to 3lpa** **Skill**: - **Erp, Tally, Communication skill, knowledge of Inconterms, Payment terms.** **Responsibility**: - **Order Input**: - **Order Processing**: - **Document Preparation**: - **Invoice**: - **Packing List**: - **BL** **Job Types**: Full-time,...


  • Ahmedabad, Gujarat, India ISOTEX Corporation Full time

    We, **ISOTEX Corporation Pvt. Ltd.**, are an internationally renowned thermal technology company that produces highly efficient low emission thermal oil heaters, steam boilers plants and combustion systems. We harness our expertise through experience gained from 40 years of operations and 8000 installations throughout the world. As a testimonial to our...


  • Ahmedabad, Gujarat, India Sai Management Consultancy Full time

    Ahmedabad, Gujarat, India **Job Description**: The minimum qualification required is a graduate/postgraduate degree in any field except engineering. Understanding of Financial Products (Mutual Funds/Insurance/Stock Broking) **Required Skills**: Customer Support


  • Ahmedabad, Gujarat, India Gcube Info Full time

    **Job Overview** The role of Customer Support Associate at Gcube Info in Ahmedabad. Full-Time. Salary range commensurate with experience. We are looking for people having good communications skills in English and can interact with UK Clients with confidence. Experience and freshers both can apply. Timing 2:30 PM to 11:30 PM IST. **Qualifications and...


  • Ahmedabad, Gujarat, India Ocean Clicks Outsourcing Pvt Ltd Full time

    **APPLY ONLY IF YOU HAVE** **THE FOLLOWING**: - FLUENT ENGLISH - IF YOU ARE GOOD WITH COMMUNICATION, EMAIL DRAFTING & HANDLING CHATS - MULTI-TASKING CAPABILITIES TO HANDLE INQUIRIES FROM ALL 3 MEDIUMS - LOOKING FOR A LONG-TERM OPPORTUNITY - BASED IN AHMEDABAD - CAN JOIN IMMEDIATELY Freshers are very much welcome until and unless you are Fluent in ENGLISH...


  • Ahmedabad, Gujarat, India PerfectRecruit Services Full time

    **Profile: - ** Customer Support Executive **Time: - **10AM to 7PM Alternate Saturdays Offs **Days: - ** 6 Days - They are looking for excellent English communicators as well as excellent proficiency in written as well. **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: -...


  • Ahmedabad, Gujarat, India Intelivita Full time

    Job Summary: Key Responsibilities: Engage with customers through chat to address inquiries and resolve issues promptly. Maintain a typing speed of at least 40 words per minute. Demonstrate a high level of proficiency in English, with strong written and verbal communication skills. Utilize problem-solving skills to handle customer complaints or concerns...


  • Ahmedabad, Gujarat, India GrownowHR Full time

    **Job Description: Chat Support** - Respond to customer queries in a timely and accurate way via chat. - Identify customer needs and help customers use specific features - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Inform customers about new features...


  • Sarkhej, Ahmedabad, Gujarat, India Appitsimple Infotek Private Limited Full time

    About Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently...


  • Nikol, Ahmedabad, Gujarat, India QDev Technolab Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...


  • Ahmedabad, Gujarat, India Damson Technologies Pvt. Ltd. Full time

    Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM...


  • Satellite, Ahmedabad, Gujarat, India Microvista Technologies Pvt Ltd. Full time

    **Job Roles and Responsibility**: - Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up and navigating programs or software associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products,...


  • Ahmedabad, Gujarat, India Ocean Clicks Outsourcing Pvt Ltd Full time

    **APPLY ONLY IF YOU HAVE** **THE FOLLOWING**: - FLUENT ENGLISH - IF YOU ARE GOOD WITH COMMUNICATION, EMAIL DRAFTING & HANDLING CHATS - MULTI-TASKING CAPABILITIES TO HANDLE INQUIRIES FROM ALL 3 MEDIUMS - LOOKING FOR A LONG-TERM OPPORTUNITY - BASED IN AHMEDABAD - CAN JOIN IMMEDIATELY Freshers are very much welcome until and unless you are Fluent in ENGLISH...

  • Customer Support

    5 days ago


    Ahmedabad, India SI PLACEMENTS INTERNATIONALS Full time

    Company OverviewSI PLACEMENTS INTERNATIONALS is established since June 2011, recognized globally, working within all sectors of recruitment, staffing, and employment services. It has a local physical presence and directors in various countries including India, United Kingdom, Canada, USA, UAE, and Australia. The company embraces different modes of staffing...


  • Ahmedabad, Gujarat, India Ecosmob Technologies Pvt. Ltd. Full time

    **Designation**: Customer Support Executive - L1 **Location - Ahmedabad** **About Ecosmob**: Ecosmob Technologies Pvt. Ltd. is the fastest growing IT company specializing in VoIP (Voice over IP and Video over IP). Ecosmob's other range of services include Smart Phone Applications, Search Engine Optimization, Website Development & Design and Web...


  • Ahmedabad, Gujarat, India New Way Solution llp Full time

    Key Responsibilities & Skills: - Perform KYC and Anti Money Laundering checks accurately, ensuring that documents and - Execute enhanced due diligence and independent investigation when necessary; - Liaise with distinct Department teams to obtain and validate correct documentation; - Liaise with customers in order to obtain proper documentation or further...