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Customer Support Associate
2 months ago
**Responsibilities**:
- Provide accurate information about products and services to customers
- Resolve customer issues and complaints in a timely manner and escalate issues to the appropriate team members when necessary
- Document customer interactions and maintain accurate customer records
- Continuously strive to improve customer satisfaction and retention rates
- Work collaboratively with other team members to achieve team goals and objectives
**Requirements**:
- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and the ability to think on your feet
- Strong attention to detail and organisational skills
- Ability to work independently and in a team environment
- Ability to work flexible hours, including evenings and weekends if necessary
Address: Samrat Gagana Building ,K-Block, Opp. Jayamma Govinda Gowda Convention Hall, Kuvempunagar, Mysore
Contact Person: Yatheesh Sr.
Contact No.:
- 9035578041
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