Chat Support Executive

5 months ago


Noida, India Hoopoe Infoedge Pvt Ltd Full time

We are Hiring

Role **:Chat Support Executive**

Must Have Good Written and Verbal Communication Skills

Location**:Noida, Uttar pradesh**

Qualification: Graduate/ Post Graduate

Experience: 0 - 1Year

Salary : 13k - 16k Take home

Shift **:Rotational shift and Rotational week off**

Roles and Responsibilities:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Managing of the Returns and Refunds Process
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Knowing our products inside and out so that you can answer questions.
- Coordinating with different courier partners, to get an update on the delivery status etc
- To manage all daily tasks and duties related to the process with strict compliance to guidelines.

Note: Work from office only

For more information Contact : HR - 7200585283 (Mathumitha)

**Salary**: ₹13,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7200585283


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