Voice Process Executive
3 weeks ago
**Company Overview**
Info HR Solutions is your trusted HR partner, offering tailored solutions for unique workforce needs. With a team of experts, we strive to provide the best HR solutions to our clients.
**Job Overview**
Handling voice-based customer interactions and providing excellent customer service. Full-time role in Bengaluru with a competitive salary range. Join a team of 10-50 employees at Info HR Solutions, a trusted HR partner in Business Consulting and Services industry.
**Qualifications and Skills**
- Excellent communication skills in English, Tamil, Malayalam, Kannada, Telugu & Hindi
- Proven experience in customer service or a similar role
- Strong problem-solving abilities and a customer-oriented approach
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
**Roles and Responsibilities**
- Handle inbound and outbound calls to assist customers with queries and concerns
- Provide excellent customer service and resolve issues efficiently
- Maintain customer records and update information accurately
- Follow communication scripts and adhere to company policies and procedures
**Job Types**: Full-time, Fresher
**Salary**: ₹14,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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