Current jobs related to Executive - Quality Systems (Complaints) - Andheri East Mumbai Maharashtra - Advanz Pharma

  • Executive-complaint Hub

    3 months ago

    Mumbai, Maharashtra, India Novartis Full time

    **Summary**: - Responsible for the managing day to day process of Complaint management activities under NCQ complaint hub responsibility. Identification, reporting and escalation of critical complaint events followed by building the strong collaboration with NCQ sites to ensure customer service, compliance, and efficiencies. -Manages Quality aspects and...

  • Quality System

    3 months ago

    Andheri East, Mumbai, Maharashtra, India Symphony Tech Solutions Full time

    **Position Title : Sr. Executive / Executive - Quality Improvement / System Audit** Grade: Location: Pelhar **Reports to (Position) : Quality Head** I. PRINCIPAL ACCOUNTABILITIES - Quality System Audit, Support and Promotion - QC Circles, Quality Month Celebrations, Quality Improvement Projects - Revision and updation of workstation practices inline with...

  • Executive-complaint Hub

    3 months ago

    Mumbai, India Novartis Full time

    Executive-Complaint Hub Location - Mumbai #LI Hybrid About the Role: Manages Quality aspects and projects within area of responsibility. -Ensures and supports overall GxP conformity and Compliance with the Novartis Quality Management Systems Key Responsibilities: - Support management of document based GMP compliance inspection and Regulatory compliance with...

  • Quality Executive

    3 months ago

    Navi Mumbai, Maharashtra, India Autocal Solutions Pvt. Ltd Full time

    Fresher's can apply - To conduct the quality induction for new hire people. - To ensure the calibration / maintenance of the Equipment is executed by the respective department. - To conduct training for group of people whenever needed and to maintain training record file. - To issue the SOP’s, parameter sheets, raw data sheets to the technical team for...

  • Patient Relation Executive

    3 months ago

    Andheri East, Mumbai, Maharashtra, India Karma ayurveda Full time

    A Patient Relations Executive typically works within healthcare facilities such as hospitals, clinics, or medical centers. Their primary responsibility is to ensure positive interactions and experiences for patients and their families throughout their healthcare journey. Here's an overview of their role: 1. **Patient Advocacy**: Patient Relations Executives...

  • Quality Executive

    3 months ago

    Andheri East, Mumbai, Maharashtra, India Western Rubbers India Pvt Ltd Full time

    Quality Control Executive/ Engineer Manage quality control and assurance processes. Quality check incoming materials and finished products. Identify and address rejections and implement corrective actions. Maintain accurate documentation of quality-related processes. Create quality reports like 8D, CAPA, etc. Train and educate team members on quality...

  • Customer Care Executive

    1 month ago

    Andheri, Mumbai, Maharashtra, India Pammvi Exports Private Limited Full time

    **Job Opening For Customer Service Executive** **Customer Support Executive Responsibilities**: - Answer phone calls in a more professional manner and provide information about products and services as required by the callers - Responsible for taking or cancelling orders, and obtaining details of customer complaints - Keep records of interactions and...

  • Quality Control Executive

    3 months ago

    Andheri East, Mumbai, Maharashtra, India Romas Management Services Full time

    Job Opportunities at a Leading Dental Clinic: 1. Sales Executives: Experience: Minimum 1 year in a similar role. Salary Range: 15,000 to 20,000. Locations: Bangalore, Chennai, Hyderabad & Delhi. Sales executives will be responsible for meeting with doctors, including general dentists and orthodontists, and visiting clinics for scanning as required. 2....

  • Call Center Executive

    4 months ago

    Andheri East, Mumbai, Maharashtra, India MindMauji pvt ltd Full time

    Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Maintain a thorough understanding of product knowledge and stay updated with...

  • Call Center Executive

    4 months ago

    Andheri East, Mumbai, Maharashtra, India MindMauji pvt ltd Full time

    Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Maintain a thorough understanding of product knowledge and stay updated with...

  • Purchase Executive

    3 months ago

    Andheri East, Mumbai, Maharashtra, India Acme Services Full time

    **Job Profile**:Purchase Executive / Officer **Office Time -** Monday to Friday 9:30am to 6:15pm Saturday 9:30am to 04:30pm (Only 3 rd Saturday is a holiday) **Job responsibilities**: 1. Responsible for the preparation and to process purchase orders and documents in accordance with company policies and procedures. 2. Review purchase orders before...

  • Inbound Sales Executive

    4 months ago

    Andheri East, Mumbai, Maharashtra, India MindMauji pvt ltd Full time

    **Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions**: - ** Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required**: - ** Provide accurate and up-to-date information about products,...

  • Orm-complaint Handling

    3 months ago

    Mumbai, Maharashtra, India Talent Club Full time

    **ORM Executive** **Company details** A full stack influencer management and networking company which helps brands to manage, validate, measure and scale influencer marketing programs built on relationships and Business Intelligence. Also, by using our unique expertise, we develop and execute creative influencer marketing strategies by bringing brands and...

  • Call Center Executive

    3 months ago

    Andheri East, Mumbai, Maharashtra, India MindMauji pvt ltd Full time

    Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Provide accurate and up-to-date information about products, services, and...

  • Call Center Executive

    4 months ago

    Andheri East, Mumbai, Maharashtra, India MindMauji pvt ltd Full time

    Ø Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions Ø Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required Ø Provide accurate and up-to-date information about products, services, and...

  • IT Executive

    4 months ago

    Andheri East, Mumbai, Maharashtra, India Vijay Systems Full time

    Monitor system performance and troubleshoot issues as needed. Ensure the security of our systems by implementing best practices and security policies. Create and maintain documentation of system configurations, procedures, and troubleshooting steps. Pay: ₹20,000.00 - ₹28,000.00 per month **Benefits**: - Provident Fund Shift: - Day...

  • Project Quality

    4 months ago

    Mumbai, Maharashtra, India Thrivibe Full time

    Job Details: Regular inspection & Testing of incoming construction materials (Cement, Concrete, Steel, Aggregates & other construction materials) Responsible for preparation of method statements & checklists as per BOQ & ITP. Responsible for implementation & maintenance of quality management systems, Documentation (SOP) & Quality control of site...

  • Quality Assurance Executive

    3 months ago

    Andheri, Mumbai, Maharashtra, India one portfolio advisory pvt ltd Full time

    Responsibilities for IT quality assurance - Identifies risks/potential problems to testing methodologies that introduce excessive risk to the delivery of a system or to the final product - Identifies data needed to accurately and intuitively measure intangibles such as productivity and quality - Considers the strategic advantages of automated tool use when...

  • Quality Executive

    3 days ago

    Midc, Aurangabad, Maharashtra, India Job.Com Placement & Services Full time

    We Have urgent requirement in waluj midc for Quality Engineer ( Executive) Drawing review, Supplier Follow up and audit, Inspection at supplier end, QMS activities - Line Inspection of production components during manufacture as per PRC, and generate in - process Inspection Reports. - Offer parts final Inspection. Periodic Calibration of Gauges /...

  • Project Quality

    4 months ago

    Mumbai, Maharashtra, India Thrivibe Full time

    Job Details: Regular inspection & Testing of incoming construction materials (Cement, Concrete, Steel, Aggregates & other construction materials) Responsible for preparation of method statements & checklists as per BOQ & ITP. Responsible for implementation & maintenance of quality management systems, Documentation (SOP) & Quality control of site...

Executive - Quality Systems (Complaints)

4 months ago

Andheri East Mumbai Maharashtra, India Advanz Pharma Full time

**Date**:3 Jun 2024

**Location**: Andheri (East), IN, Mumbai 400

**Company**:AdvanzPharma

**Location: Andheri, Mumbai**

**(Hybrid working opportunity)**

**About ADVANZ PHARMA**
- ADVANZ PHARMA is a global pharmaceutical company with the purpose to improve patients’ lives by providing and enhancing the specialty, hospital, and rare disease medicines they depend on.- Our ambition is to be a partner of choice for the commercialisation of specialty, hospital, and rare disease medicines in Europe, Canada, and Australia. In line with our ambition, we are partnering with innovative biopharma and pharmaceutical development companies to bring medicines to patients.- Headquartered in London, UK, we have c700 employees based across more than 20 countries, including key countries in Europe, the US, Canada, and Australia. Our Centre of Excellence in Mumbai, India, as well as an established global distribution and commercialisation partner network complement our global operations.- ADVANZ PHARMA’s product portfolio and pipeline comprises innovative medicines, specialty generics & biosimilars, and originator brands. Our products and pipeline cover a broad range of therapeutic areas, including hepatology, gastroenterology, anti-infectives, critical care, endocrinology, CNS, and, more broadly, rare diseases.- We can only achieve our ambition with the passion of our dedicated and highly qualified people, acting in line with our company values of entrepreneurship, speed, and integrity.**About the Role**
- As ADVANZ PHARMA continues to strengthen its position as the partner of choice for specialty, hospital, and rare disease medicines, we have an exciting opportunity for an Executive
- Quality Systems.**What You’ll Do**:

- Execute Complaints investigations in accordance with the defined procedures ensuring that:

- Complaints are raised in the system.
- Complaints are investigated to the required standard and that root cause is identified (leading to appropriate CAPA).
- Complaint’s resolution is appropriately documented with supporting evidence.
- Liaising with CMOs and relevant stakeholders to ensure that complaints are investigated, resolved and closed in a timely manner.
- Interact with complaints reporter in the course of investigations and communicate the outcome of investigations accordingly.
- Follow up with CAPA owners to ensure that actions are implemented in a timely manner.
- To assist in executing Recalls as required.
- To assist in investigation of deviations when required.
- Creation of Quality related documentation (SOPs, Risk Assessments etc.)
- Carry out internal audits as required.
- Report Quality Systems metrics.
- Other activities as may be required, at the discretion of management.
- Thrive in an entrepreneurial environment and take accountability for results.
- Have a bias for action and fast decision making.
- Consistent demonstration and embodiment of company core values: Entrepreneurship, Speed, and Integrity.
- Drive the spirit of “One Team” by working collaboratively across all business functions with an open, honest, and respectful cooperation.
- Contribute to making ADVANZ PHARMA a desired place to work.

**About You**
- We are looking for highly motivated individuals who are passionate about making a meaningful difference to patients’ lives.- For this role, you will also have the following:
**Qualifications**:

- Minimum Honors Degree in Chemistry, Pharmacy or Microbiology.

**Knowledge, Skills & Experience**:

- Decent experience of working in a similar role within a pharmaceutical company.
- Ability to use eQMS (eg. TrackWise, Veeva Vault etc.) for Quality Systems management.
- Knowledge of ICH Q9, ICH Q10 and Eudralex
- Volume 4 Good manufacturing practice (GMP) guidelines.
- Capable of working to deadlines & remain calm under pressure.
- Good working knowledge of MS Office.
- Well organised with logical & methodical approach to work.
- Excellent communication skills, both oral and written, to include senior management where escalation is required.
- A positive and ‘can-do’ approach, biased towards finding solutions and embracing change.
- Inspired by our values of entrepreneurship, speed and integrity.
- Learning agility and ‘scalability’, with a desire to continuously improve and develop as ADVANZ grows.
- Work collaboratively across all business functions with an open, honest, and respectful cooperation.
- Ability to have fun and thrive in a growing, unique, and inclusive work environment.

**Why ADVANZ PHARMA?**
- The success of any company is driven by its people, and we are no different.- At ADVANZ PHARMA, we believe in empowering our people to be entrepreneurs and embrace challenges to enable personal and company growth in an agile and fast-paced environment. We strive to do that inclusively and responsibly, treating all employees with integrity whilst rewarding outcomes and impact.- Our teams are made up of people from all walks of life and backgrounds. We