Cluster Executive

3 weeks ago


Kochi Kerala, India Mikro Grafeio Full time

Business development related activities
- Assist the site visits of prospective clients referred by Business development team or coming through direct enquiries.
- Support and meet the occupancy rates targeted by the sales team.
- Engage with the local community and vendors to help generate potential leads.
- Handle walk in clients
- Courtesy interactions with the clients and users.

Service related Activities
- Monitor the operations of centre's in the assigned city/region (Visit all centre's at least a week proactively)
- 1st level support for clients for operations related issues from centres (Power, Internet, Facilities, Housekeeping)
- Resolve the issues by contacting the respective vendors and constant follow ups
- During the visits, monitor the housekeeping works and hygiene of the centres
- Landlord/Property partner/Property SPOC interactions - Report the problems pertaining to the building with them and follow up till resolution
- Utility bills collection and forward the same to Ops Manager
- Report the issues and resolution status to the central customer support team
- Send the DAR (Daily Activity Report) to Ops Manager
- Attend the weekly Ops Sales Review and represent the City/Region assigned

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift

Application Question(s):

- What is your notice period ?
- Do you have a 2 wheeler?
- Are you okay with a salary range 15000 to 18000 monthly ( plus travel reimbursement)


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