Guest Service Officer

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms DivisionQualifications:Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work...

* - Welcome guests during check-in and giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

Guest Relation, Computer handling Check in Checkout procedure Front office assist Accounting **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person

Job Title: Guest Relation Executive (Female) Location: Trivandrum **Salary**: 10k to 15k **Responsibilities**: Greet and welcome guests as they arrive at the hotel. Assist guests with check-in and check-out procedures. Ensure that guests receive speedy and attentive service. Respond promptly to guest inquiries and complaints, and escalate any issues to...

Key Responsibilities: Customer Service: Provide exceptional customer service to all guests, ensuring their needs are met and their experience is enjoyable. Birthday Party Organization: Coordinate and organize birthday parties for customers in the gaming section. This includes handling inquiries, booking arrangements, coordinating with the gaming staff,...

Location: KeralaReports To: Front Office ManagerResponsibilities: Take charge of the operation of the front office department and primarily reporting to front office manager.Act as the bridge between the front and the back office.Customer Satisfaction with guest feedback, social media review.Showing initiative, problem-solving, staff training and team...

Job Description Job Description: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking....

Job Description Job Description: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status...

Uncover the specific responsibilities that Guest Service Associates undertake, from welcoming guests to handling check-ins and check-outs. **QUALIFICATION & REQUIREMENTS** - Service on seat, suggestive & Up selling, - Efficient Cash handling at POS, and no variance in sales - Customer query handling and delight each and every customer by giving best...

The Guest Relation Executive is the first employee to interact with arriving guests as they enter the restaurant. He/She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. **DUTIES AND RESPONSIBILITIES**: - Check the reservation book for reservations for the next meal...

The Front Office Assistant plays a crucial role in providing exceptional customer service to guests, handling their inquiries, and ensuring efficient operations at the hotel's front desk. This position requires a friendly demeanor, strong communication skills, and the ability to multitask in a fast-paced environment. **Key Responsibilities**: - **Guest...

**Responsibilities and Duties** - Determine assignments of all available rooms to guests with purpose of obtaining maximum revenue from each section of the hotel and meeting guests' needs. - Coordinate all advance reservations for rooms made by telephone or through correspondence. - Maintain reservation waiting list and assign rooms as available. - Maintain...

Front Office Associate With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

Greet and welcome guests. - Keep updated records and files; - Prepare outgoing mail by drafting correspondence, securing parcels etc; - Assist other departments wherever necessary and maintain good working relationships with Team Members; - Maintaining records of Out ward & Inward mail; - Coordinating with various departments as per enquires; - Supervise the...

Should possess detailed information about the Hotel, city as well as the competition. - Detailed information regarding arrivals and room requirements. - Have up to date information on daily room occupancy - Providing excellent customer service as per hotel standards. - Greeting guests as they enter and exit the hotel. - Providing information regarding the...

Responsibilities - Welcome and greet guests in a friendly and professional manner - Answer phone calls and direct them to the appropriate person or department - Manage the reception area to ensure it is clean and organized at all times - Assist with administrative tasks, such as data entry, filing, and photocopying - Maintain a record of incoming and...

**Reservation Management**: Utilizing HotSoft to manage room reservations, check-ins, and check-outs efficiently. This includes handling bookings, cancellations, and modifications accurately. - **Customer Service**: Using HotSoft to access guest information and preferences to provide personalized service. This might involve managing special requests,...

Job Responsibilities - Should have strong knowledge of OPERA property mangement system T he person should work across the other operations department like Housekeeping and Front Office along with F&B Service. Plan and manage the A1 Team - Supervise the A1 Team members - Should have minimum 3 to 5 years of experience in Front Office O;perations Job...

We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our...

Responsibilities: Lead on the management of day to day operational matters associated with admissions & marketing. As a Front Desk Officer cum Admin Assistant, you will be the first point of contact for our organization. Duties include offering administrative support across the organization. You will welcome guests and greet people who visit the...