IT Production Support

Designation: - Product Advisor Qualification: - PUC Experience: - Minimum 6 Months experinece Languages: - English and Malayalam Salary: - 17,000/- + Incentives Location: - 3rd Floor ,Jos Annexe Building ,Mahatma Gandhi Road near Jos Junction Marine Drive ,Erankulam ,Kochi ,Kerala -682001 **Salary**: ₹17,000.00 per month Supplemental pay...

reqID 1124 department Business Development jobTitle Product Support Executive qualification experience Minimum 4 - 7 Years skillset Client Handling, Customer Meetings, Software Product Demo. remuneration negotiable location Kochi / WFH

Following the defined sales process to convert free members into revenue paying customers. - Ensuring Call Disposition Comments are updated once the call is completed with all relevant details. - Making required number of calls for following up with Enquirers which are not converted. - Updating the details of follow-up in the system. - Meeting daily...

Looking for a sales & support executive for our ERP product. This job is for our operations in gulf (initially saudi arabia). You should have sound knowledge in basic modules like accounting, sales, purchase, inventory etc. Minimum 2-3 years or experience. Need communication skill in English. Your responsibilities would be, Meet clients, study their...

**SN** **Required Information** **Details** 1 Role** **Genesys Production Support Executive** 2 Required Technical Skill Set** **Genesys** 3 No of Requirements** **7** 4 Desired Experience Range** **3-7 years** 5 Location of Requirement **Bangalore** **Desired Competencies (Technical/Behavioral Competency)** **Must-Have** **(Ideally...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Application Support ExecutiveJob description:-SME who will be responsible for monitoring platforms and services, work with experienced architects, support on monitoring metrics, events and alerting, reporting and dashboarding.Key Responsibilities:- Develop and refine support processes for improved customer experience.- Generate reports with specific KPIs on...

**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...

Application Support Executive Job description:- SME who will be responsible for monitoring platforms and services, work with experienced architects, support on monitoring metrics, events and alerting, reporting and dashboarding. Key Responsibilities: - Develop and refine support processes for improved customer experience. - Generate reports with...

Application Support Executive Job description:-SME who will be responsible for monitoring platforms and services, work with experienced architects, support on monitoring metrics, events and alerting, reporting and dashboarding.Key Responsibilities:- Develop and refine support processes for improved customer experience.- Generate reports with...

Trainee Application SupportAs Trainee Application Support, you will be responsible for monitoring, identifying and solving issues within multiple components of critical business systemsWork from Office , Infopark Koratty. Including Night and weekend Shifts.Freshers will also be consideredRoles & Responsibilities:•Remote monitoring of the Services which are...

Utilize direct telephone communication with clients to explain goods and/or services in an effort to convince both present and prospective clients to buy new goods and/or services. - Inform clients about available products and services to enhance their "online presence," responds to inquiries from clients, and strengthens client relationships. - Follows up...

Trainee Application Support As Trainee Application Support, you will be responsible for monitoring, identifying and solving issues within multiple components of critical business systems Work from Office , Infopark Koratty. Including Night and weekend Shifts. Freshers will also be considered Roles & Responsibilities: •Remote monitoring of the...

**Company Name - Tekosol IT Solutions** **Job Title - Customer Support Executive** **Job Location - Cochin, Kerala** **Experience - Fresher/6 months experience** L1 staff job description: 1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting. 2. Coordinating with client IT team for basic configurations and...

**Company Name - Tekosol IT Solutions** **Job Title - Customer Support Executive** **Job Location - Cochin, Kerala** **Experience - Fresher/6 months experience** L1 staff job description: 1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting. 2. Coordinating with client IT team for basic configurations and...

JOB DESCRIPTION:Able to write basic SQL, and well understanding of Pl/SQL codesProvide customers, staff or stakeholders with projects, systems or technical support in line with project plans or initiatives.Provide internal/external customer facing support.Participate on teams (internal or external to IT Operational System Support Specialists) as assigned....