Customer Care Associate
3 weeks ago
Key Responsibilities:
Assist customers via multiple channels and resolve their issues.
Deliver accurate product and service information.
Listen to concerns, offer solutions, and ensure follow-up.
Maintain high customer satisfaction through effective communication.
Work with internal teams to handle and escalate complex issues.
Document interactions for continuous improvement.
Skills & Qualifications:
Fluent in English and Hindi, with no MTI or RTI.
Clear and professional communication skills.
Graduate from any field.
Selection Process:
HR Round
Versant 5-6 Certification
Ops Round/ Client Round
Joining Formalities
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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