Customer Care Executive

5 months ago


Thane, India Employee Hub Full time

Responsibilities
- Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
- Sending Reports & Analyzing.
- Event Organizing. (Marketing)
- Events for retail Partners. (Retail Operations)
- Looking after fit out work of brands. (Operation)
- Coordinating with MEP, Security, House Keeping & Parking Team.
- Making Snag reports.
- Coordinating with Project team for Mall renovation work.
- Weekly meetings with the out source team members.
- Customer service - CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
- Retail relations - CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
- Government compliance - Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances
- Credit control assistance - CCE is responsible for financial aspects of the Mall which including rent, CAM, Utilities collection, parking collection
- Retail and service provider Communication - Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping, MEP & Parking staff middle management, and more
- Records, Reports and inventory -CCE need maintain track inventory, record, record day to day operations SOPS, and other administrative tasks.
- Handling Parking Department.
- Looking after Parking checklist, Attendance & grooming standard of all staffs.
- Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP.
- Handling Stilt Parking, LG Parking & Periphery Area.
- Coordinating with Project team for Mall renovation work

Working conditions
- Daily reporting: Reporting to Sr. Operations Executive regarding of Daily Operations

**Salary**: ₹200,000.00 - ₹280,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 10 years (preferred)
- total work: 10 years (preferred)
- Customer service: 10 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 08239108881



  • Thane, India Opticianguru Full time

    We are looking for an experienced and passionate Female Customer Care Executive to join our team. As a Customer Care Executive, you will provide exceptional customer service and ensure customer satisfaction. You will be the voice of our brand and provide excellent customer care support to our customers. Job Responsibilities: - Primary Interaction with the...


  • Thane, India Employee Hub Full time

    Hello, We are looking for a **Customer Care Executive** for a reputed firm. Location : Kalyan, Mumbai. **Job Title : Customer Care Executive Location : Kalyan** **Job Overview** A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. **Job...


  • Thane, India Rupesh Consultancy (khopoli) Full time

    **JD FOR-CUTOMER CARE EXECUTIVE** Job Specification Position **:CUTOMER CARE EXECUTIVE** Location : Thane (Mumbai ) Qualifications: Any Gradation Experience: 0 to 1 Years of Experience **JOB DESCRIPTION** Conducting Customer Satisfaction Surveys To Understand What Areas Of The Company's Services Need Improvements Managing Payment And Delivery Of...


  • Thane, India Career Choice Solution Full time

    Designation - Customer Care Executive Location - Vashi, Navi Mumbai Qualification - HSC or Graduate any. Key Skills - *Excellent verbal communication skills. *Previous experience in telemarketing or customer service is a plus. *Ability to work independently and as part of a team. *Basic computer skills *Goal-oriented and...


  • Thane, India Cheri angel HR Consulting Full time

    Role: - Customer Service - Fresher Hiring We can look for 0-2 years of experience but prefer Fresher - Any Graduate - with Graudation marksheet or pasing certificate Below profile Note : Interview and Training would be conducted only at Andheri location and there actual work location would be Andheri or Thane basis their home location Customer Care...


  • Thane, India A2Tech Consultants Full time

    Company: 5Paisa Capital LTD Position: Customer care executive Location: Thane (wagle estate) mumbai SALARY :15K TO 22K **FRESHERS CAN APPLY** **Job description**: **Designation: CCE E-Sales** - To make outgoing calls to Clients. - To inform them about IIFL products and services. - Trying to convince them to be a Sub Broker of IIFL (Marketing...


  • Thane, India JV Resume India Pvt Ltd Nagpur Full time

    JV Resume India Pvt. Ltd. OPENING FOR - Customer Care Executive. Location - Thane Qualification - HSC or Bachelor Diploma equivalent. Experience - 1 to 5 years (Insurance Industry) Salary - 20,000 to 30,000 monthly Employment Type: Full Time, Permanent Responsibilities: - Conduct market research to identify selling possibilities and evaluate...


  • Thane, India Hirebloc Ventures Pvt Ltd Full time

    **Salary= 15k to 30k + incentives** **Location= Thane, Maharashtra** **US Shift= 7pm to 4am (Fixed)** **Working Days= Mon to Fri** **Role Des**cription** **This is a full-time on-site role for a customer care Executive at HireBloc Ventures Pvt Ltd in Mumbai. The customer care Executive will be responsible for generating new leads, conducting market...


  • Majiwada, Thane, Maharashtra, India Allwyn Education Group Full time

    **WORK FROM OFFICE** **CUSTOMER CARE EXECUTIVE (TELECALLING)** LOCATION: THANE, MAJIWADA QUALIFICATION : HSC FRESHERS CAN APPLY TIMING: ROTATIONAL DAY SHIFT SUNDAY FIXED OFF SALARY : 13 TO 16K INHAND PLUS INCENTIVES **WORK FROM OFFICE** **CUSTOMER CARE EXECUTIVE (TELECALLING)** **Education**: - Higher Secondary(12th Pass) (required) **Experience**: -...


  • Thane, India Kohinoor Televideo Pvt Ltd. Full time

    About company: Kohinoor was founded in 1967 by Mr. Ram Mewani, a visionary with a mission to create a brand that fostered greatness. He knew that the only way to build a truly great brand was to be sincere with all his clients, providing genuine guidance and excellent service. Under his direction and supervision, the company (originally called Ganesh TV...


  • Thane District, Maharashtra, India Employee Hub LLP Full time

    We are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job Specifications Education/ Formal...


  • Thane, India Cubicle Consultancy Full time

    Voice Process - Customer support - Customer Care - Handling customer queries - Answering inbound calls - Good Communication skills - Negotiation skills - Work From Office **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹28,000.00 per month **Benefits**: - Life insurance Schedule: - Rotational shift Supplemental pay types: -...


  • Thane District, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time

    _**Join Our Team as Customer Care Associates!** **Responsibilities**: - Deliver clear and concise instructions to customers, ensuring effective resolution of their queries and concerns. - Execute surveys to collect valuable customer feedback on product and service quality, transforming insights into informative reports. - Efficiently direct customer calls...


  • Thane, India Allwyn Education Group Full time

    **CUSTOMER SUPPORT (WORK FROM OFFICE)** **AGE LIMIT: - 19 - 30** Metropolis Health care process Location - Thane Average English, Hindi, Marathi (SALARY15k ) +Incentives Rotational Shifts for Males (12to9, 1to10) Females (7to4, 9to6, 12to9) Rotational Weekoffs ( Day shift) **CUSTOMER SUPPORT (WORK FROM OFFICE)** **AGE LIMIT: - 19-30** **Job...


  • Thane District, Maharashtra, India Employee Hub Full time

    Hello, We are looking for a **Customer Care Executive** for a reputed firm. Location : Kalyan, Mumbai. **Job Title : Customer Care Executive Location : Kalyan** **Experience : 1 Years of Experience/ Retail Experience/real estate experience** **Job Overview** A CCE is responsible for overseeing the entire operations process & responsible for ensuring...


  • Thane, India Meera Enterprise Full time

    **Customer Care Executive, Customer Services Process Domestic, Inbound** UBI (inbound voice process customer service) Graduation mandatory Excellent comms Fresher or experience Day rotational shift for female and rotational shift for male Rotationally ek week off Salary upto 21 inhand for experience and 18 inhand for fresher **HDFC_FR...


  • Thane, India Alnas Group Full time

    hiring for amazon customer care service (US based ) - Night shift (any 9 hrs shifts) - 5 days working 2 rotational off - Salary upto 23k and performance incentive upto 2750 - immediate joiner will get 20k bonus - location Airoli - pickup and drop facility provided **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per...


  • Wagle Estate, Thane, Maharashtra, India The Allied Outsourcing Full time

    The Allied Outsourcing is looking for Customer Care Executives for a large US Law Firm. Responsibilities include: 1. Answering client queries via phone and chat in professional and courteous manner. 2. Ensure case files and documents are organized and readily available for the lawyers. 3. Update case notes with the interactions with the client. 4. Manage...


  • Manpada, Thane, Maharashtra, India Thane Motors Pvt Ltd (SATYAM FORD) Full time

    About Us: Join Satyam Ford, a leading Authorised Ford service station committed to top-notch service and customer satisfaction. We seek a Telecaller cum Customer Care Executive to enhance our customer service and expand our customer base. **Responsibilities**: - Make outbound calls to inform customers about our services and promotions. - Handle inbound...


  • Thane, India Columbus India Ltd Full time

    Job Profile - Customer Care Time - Rotational Shift Location - Thane Mumbai Gender - M/F Salary - 15k to 20k Job Responsibilities - Answer incoming and outgoing calls of the client and resolve queries - Excellent Verbal and Written Communications Skills in English - Memorize scripts for products and services, and refer to them during calls Build...