Voice Process(Malayalam)
2 weeks ago
Dealing with customers through voice communication
- Providing customer support via phone calls for international customers, in multiple languages
- Troubleshooting customer queries and requests
- Managing customer expectations and ensuring customer satisfaction
- Documenting customer interactions for review and follow-up
- Utilizing computing and technical expertise to respond to customer inquiries.
- Handling all the customer service-related issues such as greeting, placing a call, handling an inquiry and following up with the customer
- Ensuring that communication between human and machine is clear and efficient
- Having good written communication skill
**ONLY FEMALES CAN APPLY**
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
- Work from home
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: Remote
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