Customer Support Associate
1 week ago
**Job Area: Customer Support - Voice (Inbound)**
Our client is a leading lifestyle consumer products manufacturing company that is looking for Customer Support professionals to manage Inbound enquires from the customers related to the company products & their eCommerce services.
**Job description**
- Respond to customer complaints with the specified TAT
- Updating CRM & maintain logs of all customer interactions
- Should be fluent in English, Hindi and one more regional language
- Experience in any CRM tool (preferable FreshDesk) & excellent knowledge of MS Excel
- Relevant experience in the customer service area
**Salary**: ₹300,000.00 - ₹500,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Bachelor's (required)
**Speak with the employer**
+91 9677222216
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