Customer Relationship Executive
2 weeks ago
Key responsibilities:
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the customer experience.
Requirements & Skills:
- Bachelor’s degree
- English language proficiency
- Exceptional verbal and written communication skills
- Training skills
- Empathetic and helping mindset
- Digital literacy & computer knowledge
- Extensive, accurate product knowledge
**Language**:
- English (required)
- Kannada (preferred)
- Hindi (preferred)
- Malayalam (preferred)
Experience: Not mandatory
**Job Types**: Full-time, Regular / Permanent, Fresher, Internship
**Salary**: ₹8,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Dakshina Kannada, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
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