Customer Support Executive

Address customer query and concerns on a call and Follow SOP and Address customer redressals. **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before...

**Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service (required) **Language**: -...

As a Customer Care Executive, your primary responsibility is to ensure high-quality customer service and satisfaction. You will serve as the primary point of contact for customers, addressing their inquiries, concerns, and requests through various communication channels. Your goal is to provide exceptional support, resolve issues promptly, and build positive...

A customer service executive's role is to lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how customers use your product or service **Salary**: ₹11,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. **Salary**: ₹11,000.00 - ₹15,000.00...

Customer support - Voice process - Proficiency in English and Kannada or Malyalam required - Work from office - Undergraduates can apply **Job Types**: Regular / Permanent, Fresher **Salary**: ₹100,000.00 - ₹225,000.00 per year Schedule: - Rotational shift Ability to commute/relocate: - Visakhapatnam, Andhra Pradesh: Reliably commute or planning to...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers. **Salary**: ₹11,000.00 - ₹15,000.00...

**WE ARE HIRING FOR MALAYALAM / KANNADA VOICE PROCESS** **Location**: Bendoor, Mangalore **Languages**: Malayalam / Kannada & English **SHIFT**:6 days working, Rotational shifts and 1 weekly off (rotational) **Freshers are eligible** **Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service...

**About Updapt CSR Private Limited (Updapt)**: Updapt is an ESG Tech Company providing comprehensive SaaS-based ESG (Environmental, Social, and Governance) solutions to address the end-to-end sustainability needs of companies across the globe. With a Cloud-based easy-to-use platform hosting a variety of ESG data of 750+ ESG factors, the technology platform...

**JOB DESCRIPTION** **Position**: **Job Title**:Customer Success Executive **Department**: Operations **Location**: K Tech Innovation Hub - IKP, Bejai, Mangaluru _(Development Center)_ **Organizational reporting and relationships**: **Reporting to**: Compliance Department **Overall purpose of the job**: **Job Descriptions**: - Customer Acquisition -...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Interact with Client(banking domain) for s/w implemenatation and support work, Have to be fluent in Kannada Language, Understand custoemr requirement and transmit it to development teamExperience : 0 - 2 YearsNo. of Openings : 2Education : Diploma, Any Bachelor DegreeRole : Technical Support ExecutiveIndustry Type : Call Centre / BPO / KPO / ITES / LPOGender...