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Cloud Support Associate

5 months ago

Bengaluru Karnataka, India AWS India - Karnataka Full time

Bachelor’s degree OR equivalent experience in a technical position
- 0-1 years of experience in Linux/Windows Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops
- Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
- Troubleshooting / Support experience
- Excellent oral and written communication skills
- Self-starter who is excited about technology

If you fit the description, you might be the person we are looking for We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.

Key job responsibilities
Every day will bring new and exciting challenges on the job while you:

- Learn and use groundbreaking technologies
- Interact with leading technologists around the world and resolve customer issues
- Drive customer communication during critical events

A day in the life
- First and foremost this is a customer support role - in The Cloud.

Bangalore, KA, IND
- Basic understanding of OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc)
- Basic knowledge in Networking (TCP/IP, DNS) /Database
- Strong customer focus & multi-tasking skills
- Exposure to Cloud Computing