Officer - Collection Support

5 months ago


Noida, India SINDHUJA MICROCREDIT PRIVATE LIMITED Full time

Resolve product or service problems by clarifying the collection issues - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure solution.
- Establish a system and procedures, responding to and following up on complaints at the Village Tract.
- Keep records of customer interactions, comments and complaints as well as details of actions taken.
- Work with Internal Sales. Operations and Grievance team to resolve customer collection issues/complaints.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Prepare regular reports on collections

**Skills, qualifications & job requirements**

l Minimum Graduate

l 1-2 Years of Prior experience as a telecaller/Customer Care or similar.

l Proficient in MS excel.

l Superb verbal communication.

l Ability to switch your communication style as per requirement.

l Capacity to receive critique without internalizing it.

l MFI/NBFC experience would be an added advantage.

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Noida - 201307, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)


  • Collection Officer

    5 months ago


    Noida, India Credflow Full time

    Role Title: Collection Officer Process: Voice process, debt recovery, lending, debt collection. Work Days: 6 days per week Job Location: Noida Office Hours: Work from office (10 AM to 7 PM) **Key Responsibilities** About the job The incumbent will be responsible for Collections under micro banking vertical and achieve agreed business targets assigned...


  • Noida, Uttar Pradesh, India Support Star Corporate Services Pvt Ltd Full time

    Key Responsibilities:As a Collections Process at Support Star Corporate Services Pvt Ltd, you will be responsible for supervising assigned accounts to identify unresolved debts, developing effective repayment plans, and following up with clients on overdue accounts.Key Performance Indicators:Supervise and manage assigned accounts to ensure timely resolution...

  • Collections Process

    7 months ago


    Noida, India Support Star Corporate Services Pvt Ltd Full time

    Our company is looking for an experienced and motivated Collections Process to join our dynamic collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments.Responsibilities:Supervise assigned accounts to identify unresolved debts.Develop effective...

  • Collection Officer

    5 months ago


    Noida, India Williampenn pvt ltd Full time

    **Profile**: Collection Officer **Experience**: Minimum 1 year of experience in Collection and Fresher **Location: Noida** **Preferred Industry: Banking And Finance** Job profile: - To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. - Meeting the Target on Cost of Collections. - Ensuring meeting Targets...


  • Noida, Uttar Pradesh, India Support Star Corporate Services Pvt Ltd Full time

    We are seeking a skilled Collections Specialist to oversee the processing of customer refunds, review account alterations, and resolve client inconsistencies. Your duties will include developing effective repayment plans, following up with clients on overdue accounts, and overseeing all monthly payments and refunds.Key Responsibilities:Supervise assigned...

  • Collections Officer

    7 months ago


    Noida, India MBA Consult Full time

    The position implies interaction with clients/debtors via phone and reminding about late or missed payments in various levels of delinquency, recovering the money owed in as little time as possible. As a collections officer, you will be representing the client on the phone to the debtor. **Responsibilities**: - Keep track of assigned accounts to identify...

  • Collection

    5 months ago


    Noida, India IG RETAIL INDIA PVT LTD Full time

    **Job description of TELECALLER** **Roles and Responsibilities**: - To remind customers about the pending dues & convert into collection. - Coordination with Inter & Intra department for debt management support. - Regular follow ups & Team co-ordination, should be highly enthusiastic, diligent, and excellent to work for long tenure. - Coordination with...

  • Collections Officer

    7 months ago


    Noida, Uttar Pradesh, India MBA Consult Full time

    The position implies interaction with clients/debtors via phone and reminding about late or missed payments in various levels of delinquency, recovering the money owed in as little time as possible. As a collections officer, you will be representing the client on the phone to the debtor. **Responsibilities**: - Keep track of assigned accounts to identify...


  • Noida, India One clickk solution Full time

    Profile: Loan collection executive (for banking process) - Salary - upto 30k - Experience - 1-2 years - Qualification - 12th or above - Age Limit 20 years -30 years - Location: Noida sec-5 Job description: - Contacting customers and informing them of their overdue bills. - Advising customers on their payment options and suggesting methods of payments. -...


  • Noida, India INTINERI INFOSOL Full time

    **Collection Specialist - (All LOB)** **Overview**: Our Noida centre of excellence is a top player in the international BPO category. This well-known establishment acts as a one-stop destination servicing customers. Over the course of its journey, this business has established a firm foothold in its industry since 2004. The belief that customer satisfaction...

  • Senior Credit Officer

    3 weeks ago


    Noida, Uttar Pradesh, India Axis Bank Full time

    Job Title: Senior Credit Officer - Collection & Underwriting Job Summary: We are seeking a highly skilled Senior Credit Officer to join our Collection & Underwriting team. The successful candidate will be responsible for managing a portfolio of credit risk, analyzing financial data, and making informed decisions to minimize risk and maximize returns. Key...

  • Credit Officer

    4 weeks ago


    Noida, Uttar Pradesh, India Axis Bank Full time

    Job Title: Credit Officer - Collection & UnderwritingAxis Bank is seeking a highly skilled Credit Officer to join our team in Noida. As a Credit Officer, you will be responsible for evaluating creditworthiness of customers and making informed decisions on loan approvals.Key Responsibilities:Review and analyze credit applications to determine...


  • Noida, Uttar Pradesh, India Axis Bank Full time

    Credit Officer - Collection and UnderwritingAt Axis Bank, we are looking for a skilled Credit Officer to join our team. The successful candidate will be responsible for managing the collection and underwriting process for retail banking products.Key Responsibilities• Approval rates for all locations will be reviewed for the year.• Turn around time (TAT)...


  • Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    **Collection Specialist - (All LOB)** **Job Summary**: A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are...


  • Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    **Job Summary**: A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are searching for a polite, professional US Debt...


  • Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    **Job Summary**: A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are searching for a polite, professional US Debt...

  • Collection Executive

    5 months ago


    Noida, Uttar Pradesh, India Pearl Precision Products Pvt. Ltd. Full time

    We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a collections...

  • Collection Executive

    5 months ago


    Noida, India Premium Outsourcing Solution Full time

    Collection Executive For Banking Processes - Contacting customers and informing them of their overdue bills. - Advising customers on their payment options and suggesting methods of payments. - Negotiating suitable payment plans. - Maintaining customer payment records. - Preparing customer financial statements for banks and the state credit department. -...

  • Debt Collection

    2 weeks ago


    Noida, India INTINERI INFOSOL PRIVATE LIMITED Full time

    Job Summary: A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are searching for a polite, professional US Debt...


  • Noida, India Home Collection Noida Full time

    **Job Title**: Sales and Marketing Executive **Company**: Home Collection Noida **Location**: Noida, India **About Us**: Home Collection Noida is a premier furnishing brand dedicated to providing high-quality home decor and furnishing solutions to our clients. With a focus on excellence and innovation, we aim to elevate living spaces through our curated...