Front Office Counselor
3 days ago
Ensure the upkeep and decorum at the reception area
- Manage the incoming and outgoing calls requests efficiently
- Maintain and update contact sheet
- Counsel the prospects, convert walk-ins into enrolments.
- Record keeping / tracks for travel arrangements done, outgoing couriers, visitors’ records, inventory, temporary IDs etc.
- Coordinate for office events as the need be any other relevant duties that arise from time to time.
- Attending Incoming & Outgoing calls with proper etiquettes and maintaining records for them
- Responding the telephonic call and carry out the conversations politely and timely manner
- Handling multiple telephone lines in timely manner and direct the calls to the concerned person / extension
- Differentiating the incoming calls and walk-ins and handle them appropriately
- To sort out incoming mails at enquiry inbox and distribute to the concerned
Department / Executive and responding them in case of customer enquiries
- Maintenance of Attendance Register and keeping a track on Outdoor Duties of the Executives / Staff
- To do the data entry, prepare presentations, make reports whenever required by the team
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹9,000.00 - ₹23,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Food provided
- Internet reimbursement
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Haridwar: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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