Front Office Executive

3 months ago

Haridwar, India Arjun A Boutique Hotel Full time

The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations.

**Key Responsibilities**:

- **Guest Check-in and Check-out**:

- Greet guests warmly upon arrival and assist with luggage.
- Verify guest information and process check-in procedures efficiently.
- Provide room keys and explain hotel facilities and services.
- Handle guest inquiries and requests promptly.
- Process guest payments and issue receipts.
- Assist guests with check-out procedures and ensure accurate billing.
- **Customer Service**:

- Provide exceptional customer service at all times, anticipating and addressing guest needs.
- Handle guest complaints and resolve issues in a professional and timely manner.
- Maintain a positive and friendly demeanor.
- **Front Office Administration**:

- Manage the front office telephone system and answer calls promptly.
- Maintain accurate and up-to-date records of guest information and reservations.
- Assist with room assignments and housekeeping coordination.
- Handle lost and found items.
- **Shift Management**:

- Coordinate with other front office staff to ensure smooth operations during shifts.
- Assist with training and development of new staff members.
- **Night Audit (for night shifts)**:

- Conduct nightly audits to verify financial transactions and ensure accuracy.
- Reconcile cash and credit card transactions.
- Prepare daily financial reports.
- Identify and address any discrepancies or irregularities.

**Qualifications and Skills**:

- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficient in computer systems, including property management software.
- Ability to work well under pressure and maintain composure in fast-paced environments.
- Knowledge of local attractions and amenities.
- **Additional (for night shifts)**:

- Strong analytical and problem-solving skills.
- Attention to detail and accuracy in financial reporting.

**Additional Requirements**:

- Shift work, including weekends and holidays.
- Ability to stand for extended periods.
- **Additional (for night shifts)**:

- Ability to work independently and effectively during night shifts.

By joining our team as a Front Office Executive (Receptionist), you will have the opportunity to contribute to the success of our 4-star hotel and provide exceptional experiences for our guests.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Leave encashment
- Paid sick time

Schedule:

- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Haridwar, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person

  • Front Office Executive

    4 weeks ago

    Haridwar, India Perfect Stayz Group Full time

    Urgent requirement for a Front office Executive (Male or Female) opportunity for both Genders to join at the Front Desk of Sukoon by The Ganges. Contact details - Deepak Behl General Manager 8171364235. Pay: ₹8,000.00 - ₹16,000.00 per month **Benefits**: - Food provided - Leave encashment Schedule: - Day shift Supplemental Pay: - Overtime pay -...

  • Hotel Front Office Executive

    6 months ago

    Haridwar, India Shri Shyam Placement Full time

    The front office is _the part of an organisation that comes into contact with clients such as marketing_, sales, and support departments. cont - 9548420623 **Job Types**: Full-time, Permanent Pay: ₹14,086.00 - ₹16,817.06 per month **Benefits**: - Food provided - Health insurance Schedule: - Day shift - Morning shift - Night...

  • Front Office Supervisor

    6 months ago

    Haridwar, India Shiv Shakti Resort and Wellness Full time

    need front office receptionist cum supervisor for our resort. Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person

  • Front Office Supervisor

    7 months ago

    Haridwar, India Shiv Shakti Resort and Wellness Full time

    need front office supervisor who is well versed with hospitality rules. Pay: ₹8,000.00 - ₹15,000.00 per month Work Location: In person

  • Front Office Executive

    6 months ago

    Haridwar, India Lakshya's Hotel Full time

    **Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

  • Gsa Front Office

    6 months ago

    Haridwar, India Lakshya's Hotel Full time

    **Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

  • Front Office Executive

    3 months ago

    Haridwar, India Lakshya's Hotel Full time

    **Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

  • Front Office Executive

    6 months ago

    Haridwar, India Lakshya's Hotel Full time

    **Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

  • Back Office Executive

    6 days ago

    Haridwar, India Tulsi associates Full time

    Performing market research. - Gathering and processing research data. - Assisting and coordinating with the sales team. - Assisting the Front Office team. - Assisting with inventory control. - Organizing staff meetings and updating calendars. - Accurate and timely data entry into company databases. Organizing and maintaining physical and digital records....

  • Office Executive

    7 months ago

    Haridwar, India Pyrax Polymars Full time

    JOB DESCRIPTION: - OFFICE EXECUTIVE 1. DAILY KEY ISSUANCE 2. DAILY OT RECORD & TIME MANAGEMENT OF ALL EMPLOYEES 3. DAILY PRESENT/ABSENT/ LATE RECORD 4. DAILY PHONE SUBMISSION VERIFICATION RECORD 5. INTERVIEW MANAGEMENT/ CANDIDATES COMPUTER CHECKING. 6. LEAVE APPLICATION RECORDS. 7. MORNING NEW JOINERS INTRODUCTION & LIST LEARNING 8. BIO METRIC...

  • Office Executive

    3 months ago

    Haridwar, India Pyrax Polymars Full time

    **Administrative Support**: - Managing office supplies, including maintaining inventory and placing orders when necessary. - Scheduling meetings and appointments, and coordinating calendars for staff. - Preparing and organizing documents, including filing, data entry, and maintaining records. - **Office Management**: - Ensuring office cleanliness and...

  • Front Office Assistant

    2 months ago

    Haridwar, India Hotel royal Full time

    Pay: From ₹12,000.00 per month Schedule: - Day shift - Morning shift Supplemental Pay: - Performance bonus **Experience**: - total work: 1 year (required) Shift availability: - Day Shift (preferred) - Night Shift (preferred) - Overnight Shift (preferred) Work Location: In person

  • Back Office Executive

    1 week ago

    Haridwar, India Ami Polymer Pvt. Ltd Full time

    Handle telephonic calls, addressing queries from clients and vendors. - Prepare and send quotations to vendors promptly. - Manage purchase orders and ensure timely material follow-ups with vendors. - Follow up on payments to ensure timely settlements. - Prepare and maintain monthly reports for purchase orders, payments, and other back-office activities. -...

  • Hotel Receptionist

    6 months ago

    Haridwar, India Shri Shyam Placement Full time

    The front office **represents the customer-facing division of a firm**. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations. cont - 9389524926 **Job Types**: Full-time, Permanent Pay: ₹12,109.84 - ₹15,328.17 per month **Benefits**: - Food provided - Health...

  • Back Office Executive

    4 weeks ago

    Haridwar, India HR STUDIO Full time

    **Job Location: HARIDWAR** **JOB DETAILS**: - **Job Location**: Haridwar - **Office timing**:9 AM to 7 PM with 1 hour lunch break within premises - **Relocation assistance**:Company accommodation (food not included) **BENEFITS**: **Annual Bonus**: 1 month salary will be given as annual bonus after completing 1 year in company **KEY RESPONSIBILITIES**: -...

  • Front Desk Executive

    3 months ago

    Haridwar, India Healic Healthcare (P) Ltd. Full time

    Manage Reception - Service Quality: Deliver a superior client experience as custodian and driver of key service-quality processes at the clinic level and service orientation in your team. Strive for improvement in day-to-day, short term and long-term workflows for clients, customers and employees - Process: Ensure that clinic operations run smoothly, look...

  • Retail Agri-kgc-sales Officer

    6 months ago

    Haridwar, India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Retail Agri-KGC-Sales Officer **Office Location**: ROORKEE - HARIDWAR Roorkee (Branch) **Position description**: Support Business team through various data analysis, telecalling etc. **Primary Responsibilities**: - Co-ordinate and follow up with team for data collation - Perform analysis of data and...

  • Executive Assistant to Md

    6 months ago

    Haridwar, India Client of Salesquared Consulting Full time

    Position: EA - MD Location: Haridwar - Act as the point of contact among executives, employees, clients and other external partners - Manage information flow in a timely and accurate manner - Manage executives’ calendars and set up meetings - Make travel and accommodation arrangements - Rack daily expenses and prepare weekly, monthly or quarterly...

  • Office Executive

    7 months ago

    Haridwar, India Pyrax Polymars Full time

    **1.Research potential vendors.** **2.Compare and evaluate offers from suppliers.** **3.Track orders and ensure timely delivery.** **4.Review quality of purchased products.** **5.Negotiate contract terms of agreement and pricing.** **Salary**: ₹12,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay...

  • Receptionist/administrator

    6 months ago

    Haridwar, India Industrial Automtion & Logic Solution Full time

    **Job Summary**: **Responsibilities**: - **Front Desk Management**: - Greet and welcome visitors in a professional manner. - Answer, screen, and forward incoming phone calls. - Handle inquiries and provide accurate information. - Manage the reception area, ensuring cleanliness and organization. - **Administrative Support**: - Assist in scheduling...