Front Office Executive

2 weeks ago


Kolkata West Bengal, India AestheticQ Full time

**About AestheticQ**:
AestheticQ is a comprehensive wellness destination that specializes in providing holistic solutions for hair, skin, dental, and weight loss. Our commitment is to deliver exceptional care and services to our clients, ensuring a seamless and satisfying experience.

As a Front Office Executive at AestheticQ, you will play a crucial role in managing the front desk operations and ensuring a positive experience for our clients. Your responsibilities will include:
**Key Responsibilities**:
**Patient Management**:Greet and welcome patients with a warm and friendly demeanor.
Assist patients with inquiries, providing information about services offered.
Maintain a professional and organized reception area.

**Appointment Management**:Receive incoming phone calls and address patient queries.
Schedule and manage appointments using the clinic's system.
Coordinate with the medical staff to ensure timely and efficient patient flow.

**Communication**:Effectively communicate with patients, both in person and over the phone.
Provide clear information about clinic services, procedures, and pricing.
Handle patient concerns and direct them to the appropriate department.

**Administrative Support**:Assist in maintaining accurate patient records and updating the database.
Handle basic administrative tasks such as filing, data entry, and inventory management.
Collaborate with other departments to ensure smooth clinic operations.

**Customer Service**:Ensure a high level of customer satisfaction by addressing patient needs promptly. Handle customer feedback professionally and escalate issues as necessary.
Uphold the clinic's standards for exceptional customer service.

**Salary**: From ₹8,086.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7980854525



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