![PK INSURANCE AND FINANCE SERVICE](https://media.trabajo.org/img/noimg.jpg)
Customer Care Executive/fresher and Experienced
2 months ago
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
dealing with customer issues and churning out an easy-to-follow solution
managing payment and delivery of customer orders
helping customers choose the right product for their requirements and budget
handling customer concerns and complaints in a timely manner
informing customers of upcoming promotions or deals
establishing a positive rapport with all clients and customers in person or via phone
forming reports based on customer satisfaction statistics and helping their team to develop new skills
interacting with customers to ensure they have a desirable and shareable experience
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹8,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9629013653
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