Student Support Officer
2 months ago
The Opportunity:
What you’ll be doing every day:
- Represent the ApplyBoard brand to promote ApplyBoard services- Follow up on leads promptly to increase international student engagement at ApplyBoard- Understand prospective students' needs and counsel them on schools and programs in ApplyBoard’s key markets- Support international students through the entire admission lifecycle from program selection to arrival on campus-
- Update and maintain our customer database with all pipeline activity- Implement marketing and recruitment strategies through research and market analysis to maximize international student outreach- Responsible for supporting prospects in their local time zone
What you bring to the table:
- Post-secondary or equivalent experience- Demonstrated customer service and client management skills- Strong verbal and written communication skills Ability to work independently within a team-based environment- Exceptional problem-solving skills under ambiguous circumstances to ensure you provide the best outcome for our students while maintaining integrity- Fluent in English- Experience working in the education industry or having been an international student would be considered an asset
Life at ApplyBoard:
By joining our team, you have the opportunity to:
- Join the fastest-growing technology company in Canada, with many opportunities for growth and advancement- Work alongside a globally diverse team of over 1,500 team members based in over 25 countries, who speak more than 75 languages.- Make a difference in the lives of thousands of students as they explore educational opportunities- Want to learn more about ApplyBoard, read our- Life at ApplyBoard Blog
- , and be sure to follow us on our- LinkedIn page
- .
About ApplyBoard
ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast 50 list in 2019 and #2 in 2020.
ApplyBoard was also been named to LinkedIn’s list of Top Startups in 2020 and 2021 and TechTO’s list of top Canadian Rocketship companies to accelerate your career in the Tech Industry.
In 2021, ApplyBoard announced a C$375M Series D funding on a C$4B valuation. This funding will allow us to further invest in our technology, grow our team around the world, and serve more students on our mission to educate the world. Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted.
ApplyBoard is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any accommodations or assistance during the recruitment process, please let us know.
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