811 Digital - Outbound Team Coach-digital Banking

2 weeks ago


Thane, India Kotak Mahindra Full time

**Video KYC Process Team Coach **- **Digital Banking-811
**Department**

**Retail Liabilities | Digital Banking**

**Location**

**Mumbai, Thane**

**Number of Positions**

**Multiple**

**Position Grade**

**M2
**Job Role:
- **Directs, administers and controls the day to day operations and activities of process**:

- **Provides leadership, support and guidance to team**:

- **Ensures compliance to guidelines and procedures to provide high quality service and outstanding customer care.**:

- **Participates in the development of area strategic plans, goals, and objectives**:

- **Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.**:

- **Ensures and promotes the development of the area management team/succession planning through coaching, training, and leadership development.**:

- **Ensures a strong and robust communications process between all managers and staff within the area and across the division as needed by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to support staff.**:

- **Ensures all employees receive the appropriate training and education**:

- **Ensures Staffing, planning, and people management
**Job Requirements:
- **Graduate with decent English communication.**:

- **Should be dedicated and display integrity.**:

- **Willingness to learn with an attitude of continuous improvement.**:

- **Willing to work in rotating shift**:

- **Minimum 18 months experience as Office



  • Thane, India Kotak Mahindra Full time

    **811 Digital - Outbound Officer **Department** **Retail Liabilities | Digital Banking** **Location** **Mumbai, Thane** **Number of Positions** **Multiple** **Position Grade** **M1 - **Assisting in resolving customer queries.**: - **Contacting potential or existing customers to inform them about a product or service using scripts**: - **Answering...


  • Thane, India Kotak Mahindra Full time

    **811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...


  • Thane, India Kotak Mahindra Full time

    **811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...


  • Thane, India Kotak Mahindra Full time

    **811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...


  • Thane, India Nexus Digital Full time

    Assist the team in the development of the overall digital marketing strategy - Manage the creation of relevant and engaging digital content for publishing onto various digital platforms - Manage social media marketing campaigns - Manage digital advertising campaigns (SEM, Display, Social, Programmatic) - Manage SEO campaigns - Set up conversion, pixel, and...


  • Thane, India Adzmonk digital Full time

    Responsibilities, - Create digital marketing campaigns. - Ensure consistency in the brand messaging. - Work with the sales team to coordinate marketing campaigns. - Track marketing metrics and analyze digital data to measure marketing success. - MIS and Reporting. Requirements: - Excellent writing Skills and Verbal Communication. - Strong analytical...


  • Thane, India Kotak Mahindra Full time

    Job Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job DescriptionRole and Responsibilities - Conduct audits on an inbound, outbound, chat and other...


  • Thane, India Kotak Mahindra Full time

    Job Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job Description- Role and Responsibilities- Conduct audits on an inbound, outbound, chat and other...


  • Thane, India Kotak Mahindra Full time

    Job Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job DescriptionRole and Responsibilities - Conduct audits on an inbound, outbound, chat and other...


  • Thane, India Impulse Digital Full time

    Complete internal handling of jobs, post client on-boarding. - Liaison with the clients and the team to ensure meticulous quality work delivered in stipulated time. - Ensure timely completion of internal, agency specific work from time to time. - Maintain timely and regular updates of work/client statuses and report the same to the management. - Keeping the...


  • Thane, India Digital Bizware Full time

    **Job description** **Job responsibilities include the following**: - Keep the Induction Training material up to date with latest updates from the Business - Ensure Process trainings are completed within the timelines & SLAs defined for each process - Collaborate with Quality Assurance Team for certification of the new batch. 100% of the team going through...


  • Majiwada, Thane, Maharashtra, India Prathamesh Enterprises Full time

    **Responsibilities**: **Outbound Sales Caller**: - Conduct outbound calls to potential customers to introduce our products/services and generate sales leads. - Build and maintain a pipeline of leads through cold calling efforts. - Engage with prospects to understand their needs, address inquiries, and provide relevant information about our offerings. -...


  • Thane, India Just Digital India Full time

    Digital Marketing Expert at Thane **Salary**: ₹10,000 - ₹12,000 a month **- Social Media Marketing**: Develop and execute social media strategies on platforms like Facebook, Twitter, Instagram, LinkedIn, and others to build brand presence and engage with the target audience. - **Content Marketing**: Create and distribute valuable and relevant content to...


  • Thane, India Kotak Mahindra Full time

    **Job Description - Graduate - Atleast 1-2 years’ experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Excellent communication skills - Verbal & Written - Flair for Sales - Flexible to get scattered 8 Week Offs in a month with 9hours shift - Good listening skills and strong...


  • Thane, India Kotak Mahindra Full time

    **Job Description - Graduate - Atleast 1-2 years’ experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Excellent communication skills - Verbal & Written - Flair for Sales - Flexible to get scattered 8 Week Offs in a month with 9hours shift - Good listening skills and strong...


  • Thane, India Evoque Digital Marketing Full time

    **Responsibilities** Must have good knowledge of CANVA. Assist in the formulation of strategies to build a lasting digital connection with consumers Plan and monitor the ongoing company presence on social media (Twitter, Facebook, etc.) Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness Provide...


  • Thane, India Evoque Digital Marketing Full time

    **Responsibilities** Assist in the formulation of strategies to build a lasting digital connection with consumers Plan and monitor the ongoing company presence on social media (Twitter, Facebook, etc.) Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness Be actively involved in SEO efforts...


  • Thane, India Evoque Digital Marketing Full time

    **Responsibilities** Must have good knowledge of CANVA. Assist in the formulation of strategies to build a lasting digital connection with consumers Plan and monitor the ongoing company presence on social media (Twitter, Facebook, etc.) Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness Provide...


  • Thane, India Mayra Digital Institute Pvt. Ltd. Full time

    **Qualifications** - Digital marketing (required) - Total work (required) - Bachelor's (preferred) **Full Job Description** **Job Summary **:As a Digital marketing instructor for Mayra Digital Institute, your primary role would be to develop and teach Digital marketing courses to students enrolled in the program. You would be responsible for creating and...


  • Majiwada, Thane, Maharashtra, India Prathamesh Enterprises Full time

    Responsibilities:Outbound Sales Caller: Conduct outbound calls to potential customers to introduce our products/services and generate sales leads. Build and maintain a pipeline of leads through cold calling efforts. Engage with prospects to understand their needs, address inquiries, and provide relevant information about our offerings. Effectively...