Sales Team Support

4 weeks ago

Bengaluru, India Stickmancyber Full time

Summary:
**Responsibilities**:

- Client retention
- Consistently follow up with clients for renewals (license and project)
- Book meetings for Head of Growth and Business Development Managers - past/new clients/prospects
- Sharing as much insight as possible (ex LinkedIn profile, source, and requirements of the lead) to the team before they get into a call
- CRM Management
- Create and maintain client data (Organization details and key stakeholders contact details)
- Create and tag opportunities under the respective client organization.
- Create and accurately track the different stages (of opportunities) in the sales lifecycle, updating relevant fields as we move the stages.
- Scrub CRM on a regular basis to keep the data up to date.
- Creating relevant reports for tracking and reporting purposes.
- Setting tasks, effectively using the CRM's automation features to avoid spending too much time on manual work.
- Coordinate with SMEs for effort estimation for the engagement and work out pricing with accounts.
- Create proposals to be shared with the client.
- Steady follow up with the client helping them with any query - liaising between various internal teams and the client acting as the SPOC from a lead stage till the deal is closed.
- Coordinate with the delivery and finance team to ensure there is no breakdown in communication after the sale is closed - ensure that the delivery team is given as much information as though they were on the entire journey with the sales team - this will make the client's journey with the delivery team more pleasant rather than having to start all over again.
- Learning to identify the "dead leads" quickly, to move on to the next sales opportunity to close a big deal - without wasting any more time trying to follow up.
- Keep the Head of Growth and Business Development Managers updated constantly on the developments in the leads and remind tasks that need to be actioned.
- Store and sort financial (Purchase Orders, Quotes from Vendors) and non-financial data (Proposals, Scoping documents) in electronic form in the Drive, CRM, etc.
- Maintain a healthy rapport with colleagues and clients - both past and existing.
- Be on a continuous journey of reaching out to clients from the past who we have not reached out to in a while and new prospects who we could work with while not losing focus on the existing clients.

**Requirements**:

- Excellent Sales skills for new graduates & experienced both.
- Strong people skills with the ability to manage to all levels in a matrixed sales environment.
- Self-starter and efficient multi-tasker with minimum supervision.
- Familiarity with Outsourced or Managed Service-oriented type of business, preferably with a strong understanding of Networking and Security Operations.
- Desire to work in an information systems environment.
- Excellent communication (written and oral) and interpersonal skills.
- Excellent leadership and management skills.

**Salary**: ₹500,000.00 - ₹700,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Travel requirement:

- Travel

**Experience**:

- Sales coordination: 3 years (preferred)

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