Customer Operations Representative
3 weeks ago
Strategically position profitable solutions with new customers with a focus on domestic and international freight products and services.
- Build density as the Company expands offerings in foreign markets such as Asia, Europe, Latin America and the Middle East.
- Hold specific knowledge regarding international and domestic freight forwarding, gateway operations, as well as, staying current on market trends.
- The ability to generate new sales revenue independently and for a designated geographic region.
- Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective business partners.
- Create and drive a sales plan strategy that successfully meets monthly sales goals and initiatives.
- Utilize internal tools to negotiate market freight rates for customers.
- Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction.
- Account Management to retain and grow current client base.
- Maintain a working knowledge of the Company's specialty services, internal resources, competitive strategies and customer requirements.
- Expand and cultivate the Company’s carrier and agent network while developing new partner relationships.
Coordinate and strengthen efforts and communication with Sales and Logistics Account Executives allowing for maximum visibility of the international service portfolio.
**Salary**: ₹9,757.74 - ₹29,970.06 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Cold calling: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
- sales representative: 1 year (preferred)
**Language**:
- English (preferred)
Application Deadline: 01/06/2023
Expected Start Date: 01/06/2023
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