Front Desk Executive

3 weeks ago


Gurugram Haryana, India Detailing Bull Full time

**Key Responsibilities**:
1. **Greeting and Reception**:

- Warmly welcome visitors, clients, and employees as they arrive at the office.
- Answer phone calls promptly and courteously, directing them to the appropriate person or department.
- Maintain a tidy and organized reception area.

2. **Customer Service**:

- Provide exceptional customer service by addressing inquiries and resolving complaints promptly and professionally.
- Assist visitors with inquiries, providing information about the company, its services, and directions as needed.
- Ensure high levels of customer satisfaction by meeting and exceeding their expectations.

3. **Administrative Support**:

- Handle incoming and outgoing mail, packages, and deliveries.
- Manage scheduling and appointments for meeting rooms.
- Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents.

4. **Communication**:

- Communicate effectively with colleagues and clients, both verbally and in writing.
- Relay messages accurately and promptly to the appropriate recipients.
- Maintain confidentiality of sensitive information.

5. **Technology Proficiency**:

- Proficiently operate office equipment including computers, printers, fax machines, and telephone systems.

**Qualifications**:

- Bachelor in any stream.
- Proven experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to maintain a professional demeanor in a fast-paced environment.

**Preferred Attributes**:

- Positive attitude and friendly disposition.
- Punctuality and reliability.
- Attention to detail and accuracy.
- Ability to remain calm under pressure.
- Willingness to learn and adapt to new tasks and challenges.
- Professional appearance and behavior.

**Salary**: ₹16,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to Relocate:

- Gurugram, Haryana: Relocate before starting work (required)

Work Location: In person


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