Customer Service Representative

3 weeks ago


Lucknow Uttar Pradesh, India Nexcipher Private Limited Full time

Company Overview:

- Nexcipher private limited, a leading firm in the logistics and supply chain industry. We are dedicated to providing exceptional services and solutions to our clients. We are currently seeking qualified professionals to join our team as Domestic Inbound Process Executives. Position: Customer Support Representative Location: Lucknow, India Type: Full-time Key Responsibilities:Manage and optimize domestic inbound logistics processes to ensure timely and cost-effective delivery of goods.Coordinate with suppliers, transporters, and internal teams to ensure seamless supply chain operations.Monitor and analyze logistics performance metrics to identify areas for improvement.Handle documentation and ensure compliance with industry regulations and company policies.Resolve issues related to inbound shipments, such as delays, damages, or discrepancies.Maintain accurate records of shipments, inventory, and logistics activities.Provide excellent customer service and support to internal and external stakeholders.Utilize logistics software and tools for tracking and reporting purposes. Qualifications:Graduate

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Work Location: In person



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