Customer Service Executive From Courier Industry

3 weeks ago


Nariman Point Mumbai Maharashtra, India VAS INDIA CONSULTING Full time

Greeting from VAS INDIA CONSULTING

We are hiring for a Customer Service Executive Preference for courier industry

Location: Mumbai - Nariman Point

**Salary**: 2.4 Lakhs to 3 Lakhs PA will be fixed based on their experience.

ob description

Roles and Responsibilities
- Answering calls from customers regarding their shipments
- Address customer grievances
- Coordinate with hubs to collect information about shipment delays
- Assist with online booking of shipment
- Graduates welcome
- Should know how to talk in English fluently
- Knowledge of MS Office
- Able to work independently yet a good team player and a quick learner
- Experience of handling customer complaints preferred
- Must be good in follow up and interpersonal skills.

**Salary**: ₹240,000.00 - ₹300,000.00 per year

Ability to commute/relocate:

- Nariman Point, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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