Front Desk Receptionist

6 months ago


Nariman Point Mumbai Maharashtra, India Modern India Limited Full time

Job Description:
We are seeking a highly organized and detail-oriented Receptionist cum Admin Executive to join our team at Modern India Limited. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.

Key Responsibilities:
1. Reception Duties:

- Ensure that all calls are properly connected and handled.
- Activate roaming services for MD & Director for corporate mobile numbers when required.
- Arrange extensions numbers for new joiners
- Ensure that all extensions and handsets are functioning correctly.
- Update the extension list for employees regularly.
- Ensure that the list is accurate and up-to-date.
- Register faulty telephone line complaints with the service provider.
- Ensure that all complaints are properly registered and resolved.

2. Administrative Tasks:

- Manage and maintain accurate records, files, and databases.
- Prepare and distribute documents, reports, and other materials as needed.
- Perform general administrative tasks.

3. Customer Service:

- Provide exceptional customer service, responding to inquiries and resolving issues promptly and professionally.
- Maintain a high level of confidentiality and discretion when handling sensitive information.

4. Support to Other Departments:

- Assist other departments, such as HR, Legal, Accounts, sales, and property management, with administrative tasks.
- Provide general administrative support to ensure the smooth operation of the office.

5. Couriers:

- Handling Courier received and dispatched, coordinate with the courier vendors.
- Ensure that all courier-related tasks are completed efficiently.

6. Other Responsibilities:

- Maintain a high level of organization and attention to detail in all tasks.
- Develop and maintain effective relationships with colleagues, clients, and other stakeholders.
- Stay up-to-date with company policies, procedures, and industry developments.

**Requirements**:
1. Education:

- Any Graduate / Post Graduate

2. Experience:

- At least 1-2 years of experience in a similar role, preferably in the real estate industry.

3. Skills:

- Excellent communication, organizational, and interpersonal skills.
- Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and ability to maintain confidentiality.

How to Apply:
**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- Front desk: 5 years (preferred)

Work Location: In person



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