CRM
6 months ago
Job Opportunity at GRD Pharmaceuticals
Position: CRM (Customer Relationship Manager)
Location: Guwahati, Assam
Experience: Minimum 2 years
Are you passionate about building lasting relationships with customers? Do you have a knack for effective communication and problem-solving? If yes, then we have the perfect opportunity for you
GRD Pharmaceuticals is seeking a dynamic and driven individual to join our team as a Customer Relationship Manager (CRM). In this role, you will be responsible for nurturing and maintaining strong relationships with our valued customers in Guwahati, Assam.
**Key Responsibilities**:
- Act as the primary point of contact for customers, addressing their inquiries and concerns promptly and efficiently.
- Build and maintain strong, long-lasting customer relationships through regular communication and personalized interactions.
- Collaborate with internal teams to ensure timely resolution of customer issues and inquiries.
- Identify opportunities for upselling and cross-selling our products and services to existing customers.
- Provide valuable feedback from customers to the sales and marketing teams to enhance our products and services.
**Requirements**:
- Minimum of 2 years of experience in a similar role, preferably in the pharmaceutical or healthcare industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-centric approach.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and Google Sheets.
If you are a proactive individual with a passion for customer service and are looking to grow your career with a leading pharmaceutical company, then we want to hear from you
Join us in our mission to provide high-quality healthcare solutions and make a positive impact on the lives of people in Guwahati, Assam. Grow with GRD Pharmaceuticals today
Pay: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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