Executive - Sales Operation

2 weeks ago

Delhi Delhi, India bioMérieux Full time

**Executive - Sales Operation**:
Location: New Delhi, India
Position Type: Unfixed Term

**About Us**

At bioMérieux, we have been dedicated to making the world a healthier place for nearly 60 years. Throughout our global presence, we have continuously imagined and developed innovative diagnostic solutions to enhance the health of patients and consumers.

As a family-owned company, bioMérieux has evolved into a world leader in the field of in vitro diagnostics. Our entrepreneurial journey, which began over a century ago, is fueled by an unwavering commitment to improve public health on a global scale and contribute to a healthier world.

**bioMerieux India**

We are proud to be a 100% subsidiary of bioMérieux SA, based in Marcy L'Etoile, France, and have been serving the Indian market for over 25 years. With our comprehensive diagnostic solutions in clinical microbiology, immunology, molecular biology, and industrial microbiology, we cater to over 5000+ customers. Our offerings provide essential information to healthcare professionals and industry players, addressing critical areas such as antimicrobial resistance, sepsis, acute care syndromic approaches, and food safety. Through these efforts, we aim to protect the health of patients and consumers.

By joining bioMérieux, you become a part of an innovative company with a long-term vision, deeply committed to serving public health. Our corporate culture emphasizes a humanistic approach, and we are driven by a pioneering spirit.

**Position Sales Operation - Executive**

**Education: Graduate/Post Graduate (Any stream)**

**Experience: 5+ years relevant experience for entry to this level.**

**Location: New Delhi**

**Reporting to: Sales Operation - Manager**

**Primary Purpose and Overall Objective of the Job**:
As a Sales Operations Specialist, your primary responsibility will be to ensure the smooth functioning of sales processes by meticulously managing customer documentation, creation & overseeing new customer IDs, verifying price hierarchies, and maintaining accurate master data in SAP. Your role will be instrumental in enhancing the efficiency and effectiveness of the sales team's operations,

**Customer Documentation Management:

- **

Verify and process customer documentation to ensure compliance with company policies and regulatory requirements. Validation of Order Terms & Condition and update SAP accordingly.

**Price Master Data Management**:

- Scrutinize price hierarchies to ensure accuracy and consistency across all customer accounts.
- Price Update in SAP, and Validating the Dealer discount%
- Conduct regular audits to identify discrepancies and promptly address any pricing issues or inconsistencies.

**Customer Master Data Management in SAP**
- Monitor and update master data in SAP system, including customer profiles, product information, classification etc.
- Management of customer database in SAP, Facilitate the creation of new customer IDs in accordance with established protocols and procedures, updating & validating existing records
- Perform data validation checks to maintain data integrity and reliability within the system.

**Process Optimization**: Identify opportunities for process improvement within the sales operations function and recommend solutions to streamline workflows and enhance efficiency.

**Quality Assurance and Compliance**: Ensure adherence to quality standards and compliance requirements in all sales operations activities.

**Skills and Qualifications**:

- Bachelor's degree in Business Administration, B.Com ,Operations Management, or a related field.
- Proven experience in sales operations, customer service, or a similar role.
- Proficiency in SAP or other ERP systems preferred. Proficiency in MS Excel- Strong attention to detail and analytical skills.
- Excellent communication and interpersonal abilities.

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