Process Associate
2 weeks ago
**Position - Process Associate - US/UK Voice Process**
**Experience - 2+ yrs**
**Location - Gurgaon / Jaipur / Remote**
We are seeking a motivated and energetic Process Associate to join our team. You will play a crucial role in generating leads, initiating outbound calls, and promoting our services to potential customers. This role demands excellent communication skills, a positive attitude, and contributes to the overall growth of the organization.
**Responsibilities**:
- Conduct outbound calls during the night shift to potential leads(data given by concretio team) in USA/UK to promote our products or services, and generate appointments.
- Introduce Concretio value added services and products.
- Hands-on experience using a dialer software.
- Determines Eligibility By Comparing Client Information To Requirements.
- Bring clients appointments with the business team.
- Maintains And Improves Quality Results By Adhering To Standards And Guidelines;
Recommending Improved Procedures.
- Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying
Information.
**Skills Required**:
- Excellent English Communication Skills.
- Basic Computer Knowledge.
- Min 2 year experience in Outbound Process (US/UK).
- Cold calling experience with sales and customer support background.
International Sales, International Voice Process etc.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
- Work from home
Schedule:
- Monday to Friday
- Night shift
- UK shift
- US shift
**Experience**:
- total work: 2 years (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
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