Front Office Associate
2 weeks ago
**Hotel Front Desk Responsibilities**:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
**Hotel Front Desk Requirements**:
- High school qualification or equivalent.
- Previous hospitality experience (minimum 3 years)
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
**Benefits**:
- Food provided
- Leave encashment
- Paid sick time
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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