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Front Office Receptionist

2 months ago

Hinjawadi Pune Maharashtra, India Hotel Solitaire Full time

Key responsibilities for a Front Office Associate:

- Customer Service: Greet and assist guests warmly, addressing inquiries and requests with professionalism and friendliness.
- Check-In/Check-Out: Efficiently manage guest arrivals and departures, ensuring accurate information collection, reservation verification, and payment processing.
- Reservation Management: Coordinate room bookings and appointments, working with housekeeping and maintenance to ensure readiness for guests.
- Admin Tasks: Perform administrative duties like data entry, filing, and record-keeping while assisting with reports and office supplies.
- Problem Solving: Address guest concerns and special requests empathetically, resolving issues promptly or escalating as needed to ensure guest satisfaction.

Pay: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

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