Client Support Executive

2 months ago


Wagle Estate Thane Maharashtra, India Watchyourhealth.com India Private Limited Full time

About the Company:
"Watch Your Health India Pvt Ltd". is an Insur Tech/Health Tech company who enable and empower its partners to engage with their clients through smart technology to provide condition management and chronic care management such as Diabetes, Heart care, Thyroid, Mental wellness, Obesity, Blood pressure, Sleep, Diet and Nutrition.

We provide Digital Health Risk Assessments, Doctor's chat, webinar, Health expert chat, digital Health coach, blogs and articles.

**Job Description**:
We are currently seeking a Client Support Executive with exceptional communication skills in English to join our team. As a Client Support Executive, you will play a crucial role in ensuring excellent customer service by handling incoming calls, leads, and inquiries from our esteemed clients and partners.

Roles and Responsibilities:

- Professionally handle incoming calls, leads, and inquiries with a focus on providing outstanding customer service.
- Efficiently and effectively address and resolve customer queries, aiming for complete customer satisfaction.
- Maintain accurate and detailed records of all calls, leads, and inquiries according to the established process.
- Connect calls to the appropriate department or concerned individual to ensure timely resolution of queries.
- Demonstrate strong communication and coordination skills to ensure smooth interaction with clients and colleagues.
- Maintain and update comprehensive data records in a systematic manner.
- This role requires working from the office premises.

Qualifications:

- Minimum educational qualification: Any Degree

**Salary**: 16,000 - 18,000 INR per month (in hand)

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9930163723



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