Front Office Executive
6 months ago
As a Front Office Executive, you will be the first point of contact for our company. Your role is crucial in creating a positive first impression for visitors, clients, and employees. You will be responsible for managing the front desk operations efficiently while providing exceptional customer service and administrative support.
**Key Responsibilities**:
- **Welcoming Visitors**: Greet and welcome visitors with a warm and professional demeanor. Direct visitors to the appropriate person or department and ensure their needs are met promptly.
- **Managing Phone Calls**: Handle incoming calls, route them to the appropriate person, take messages, and provide information to callers courteously and accurately.
- **Administrative Support**: Assist with various administrative tasks such as scheduling appointments, managing correspondence, and maintaining office supplies inventory.
- **Managing Front Desk Operations**: Maintain a tidy and organized front desk area, ensuring it reflects a professional image of the company at all times. Manage visitor logs, sign-in procedures, and security protocols.
- **Handling Incoming and Outgoing Mail**: Sort and distribute incoming mail and packages. Prepare outgoing mail and packages, including courier services when necessary.
- **Reservation and Coordination**: Assist in making travel arrangements, booking accommodations, and coordinating conference room reservations as needed.
- **Customer Service**: Provide exceptional customer service to all guests, clients, and employees. Address inquiries and resolve complaints promptly and professionally.
**Salary**: ₹8,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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