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Clinical Counselor

2 months ago

Bengaluru, India Workplace Options Full time

Are you comfortable working in a fast-paced environment?

Do you thrive in an environment that promotes teamwork, creativity, and innovation?

Are you interested in working with individuals across the globe?

**Company Description**

Workplace Options [WPO]: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.

Workplace Options is seeking a qualified Clinical Counsellor to join our clinical team in Bangalore (overnight shift). Our clinical department provides counselling services on a global scale including telephonic support, clinical case management, structured telephonic counselling, applicable resource referral and short term counselling.

**Responsibilities**:

- Provide telephonic counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Maintain clear clinical and task-oriented documentation in case management system.
- Possess genuine listening skills and can provide short-term clinical interventions such as CBT, Motivational Interviewing and solution-focused techniques.
- Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.
- Develop clear and concise treatment plans for clients with various session models.
- Assess clients thoroughly to ensure short-term counselling appropriate.
- Follow-through with additional tasks as identified by the clinical management team.
- Passionate about providing support to clients from anywhere in the world.
- Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.

**Requirements**:
Qualifications:

- Counsellor or Psychologist with accompanying Master’s degree.
- Minimum 2 years direct client-contact providing counselling or mental health services (post-qualification).
- Experience providing assessments and/or using clinical assessment tools.
- Training in mindfulness or solution-focused counselling an asset.
- Ability to speak Bengali/Urdu/Hindi would be an added advantage

**Benefits**:
Competitive benefits including PF, medical insurance, life insurance, Private counseling space, Gym reimbursement, Wellness rewards, Global Travel Opportunities, Access to EAP Benefits

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