Patient Relation Executive

3 weeks ago


Ahmedabad, India KAIZEN HOSPITAL Full time

Daily round (Twice) of the patients of IP Department.
- Identify the patients issues or grievances and communicating with the concern departments and solving the patients grievances.
- Feedbacks of the Discharge patients (i.e., Video feedbacks, Google Reviews, Written Feedbacks, IPD Feedback (Tablet).
- Coordinating with the departments of the hospital with respect to any of the problems faced by the patients or their relatives.
- Providing Food Coupons to patients relatives in IPD department at Premium Floor and Tea and Coffee Coupon to patients relatives of ICU.
- Monitoring Discharge Turn Around Time (TAT) of patients.
- Checking for vacant rooms as per the checklist of the hospital before allotting the room to the patient.
- Coordinating with the OPD staff regarding the admission of the patient and before patient reaches the room make sure that the room is prepared.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹32,100.58 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Hospital (required)



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