Customer Care Coordinator
2 months ago
Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Job Title - Customer care Coordinator.
This role is responsible for effective supporting and managing UK and NL customer orders, including timely and accurate entry and processing of all orders received. Accountable for contract set-up for dealers, warranty management, and sharing accurate reports with stakeholders.
This role requires deeper knowledge and understanding of supply chain activities to solve problems and escalations.
Job Description
- Entering and managing customer orders on EOS and syteline systems.
- Verify order details for accuracy, including product selection, pricing, and delivery schedules.
- Address customer questions, provide information, and offer solutions to resolve problems or complaints.
- Manage contracts and services in accordance with company policies.
- Analyze the contract details and process it accurately.
- Process and manage warranty claims.
- Analyzing the claim data and determining validity and eligibility.
- Able to complete assigned reports on time.
- Create and maintain SOP.
Skills and requirements
- Bachelor's degree in any field with 4 to 5 years of experience.
- 2 to 4 years of experience as customer care coordinator.
- Great interpersonal skills with an ability to build stakeholder relationships, and manage escalations, conflicts, and disputes while preserving relationships.
- Good communication skills, both written and verbal.
- MS Excel -Advanced skill level.
- Quick learning ability and to work independently.
- The ability to work under pressure, manage time, prioritize and meet deadlines.
- Must be able to perform all essential functions of the position with or without supervision.
- Able to maintain consistent performance and ensure quality of deliverables.
- This role will work in the UK shift (12 noon to - 9 pm).
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
.
-
Patient Care Coordinator
3 weeks ago
HSR Layout, Bengaluru, Karnataka, India Ayoo Care Full timeAyoo Care is looking for a compassionate and detail-oriented Patient Care Coordinator to join our growing team. In this role (full-time), you will be the bridge between patients, their families, and our medical team, ensuring seamless communication and a smooth clinic experience. With a blend of administrative tasks and patient-focused responsibilities,...
-
Customer Care Coordinator
1 month ago
Bengaluru, Karnataka, India Biocair Full timeThe Customer Care Coordinator plays a critical role in engaging with customers to address inquiries, provide assistance, and foster positive relationships, along with driving the effective communication and understanding of customer needs. This will involve collaborating with internal stakeholders to develop efficient shipment solutions, ensuring a timely...
-
Customer Care Coordinator
1 month ago
Bengaluru, Karnataka, India Biocair Full timeThe Customer Care Coordinator plays a critical role in engaging with customers to address inquiries, provide assistance, and foster positive relationships, along with driving the effective communication and understanding of customer needs. This will involve collaborating with internal stakeholders to develop efficient shipment solutions, ensuring a timely...
-
Customer Care Executive
7 months ago
Bengaluru, Karnataka, India Lifetime Health Plus Care Pvt Ltd Full timeChatGPT Job Title: Customer Support Executive (Night Shift) - Medical Background **Job Description**: Are you passionate about providing exceptional customer support and making a positive impact in the healthcare industry? Join our team at Lifetime Health as a Customer Support Executive for the night shift, where you'll play a crucial role in ensuring our...
-
Patient Care Coordinator
6 months ago
Bengaluru, India Mibo Health and Happiness Care Pvt Ltd Full time**Job Title: Patient Care Coordinator** **Responsibilities**: 1. _Tele-Counseling:_ Conduct tele-counseling sessions to address patient inquiries, provide information, and offer support. Ensure a compassionate and empathetic approach in all interactions with patients. 2. _Appointment Scheduling: _ Efficiently manage and organize patient appointments,...
-
Customer Care Executive
7 months ago
Bengaluru, India Alpha Customer Care Pvt Ltd Full time**Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...
-
Patient Care Coordinator
3 months ago
Bengaluru, Karnataka, India QurHealth Full timeProvide care coordination services from QurHealth to patients (users) who subscribe via QurBook App and/or by meeting patients at a hospital location. - Provide “First Point of Contact” for assigned patients (users) to guide them, assist them in all medical and healthcare needs within the scope of the subscriptions, enter patient data in Qurplus, health...
-
Program Coordinator
6 months ago
Bengaluru, Karnataka, India Udayan Care Full time**Programme Coordinator - Udayan Shalini Fellowship Programme (USF)** **Location: Bangalore** **Reports to**: **Assistant Director - USF** Section 1 | About Udayan Care “Udayan” is a Sanskrit word that means “Eternal Sunrise.” We strive to bring sunshine into the lives of the underserved sections of society that require intervention. Registered...
-
Customer Care Instructor
6 months ago
Bengaluru, Karnataka, India Clario Full timeClario partners with the pharmaceutical industry to gather and organise clinical trial data, leading to quicker, more reliable trial outcomes. Our contribution to improving patients' lives motivates us every day! Join our Bangalore team as a Customer Care Instructor to provide world class customer service over the phone in support of clinical trials...
-
Patient Care Coordinator
2 months ago
Bengaluru, Karnataka, India MediEnsure Pvt Ltd Full timeCoordinating with patients and healthcare providers to schedule consultations, counselling sessions, and tests. - Preparing and formatting documents using Microsoft Word and other software programs. - Communicating with patients via various Customer Relationship Management (CRM) platforms to keep them informed about the next steps in their care. -...
-
Patient Care Coordinator
6 months ago
Bengaluru, Karnataka, India Growportunity Full time**Opportunity | Patient First Healthtech Pvt Ltd - Allo Health | Bangalore Location** Designation | Patient Care Coordinator Salary - 18k to 20k **Responsibilities**: - Patient Care : Liaise with patients and healthcare providers to schedule consultations, counselling sessions, and tests. Ensure timely communication of next steps in patient care using...
-
Customer Care
6 months ago
Bengaluru, Karnataka, India BHR Code Pvt Ltd Full timeJob Opening: Customer Care Executive **Company Name**: Altruist **Process**: Airtel Black **Profile**: Customer Care **Location**: GB Paliya **Qualifications**: - Graduate degree **Languages**: - English (mandatory) - Any one of the following: Hindi, Marathi, Gujarati, Malayalam **Salary**: - ₹17,000 per month + ₹2,000 incentives **Working...
-
Patient Care Coordinator and Support
1 month ago
Bengaluru, Karnataka, India Longevity Labs Pvt Ltd Full timePatient Cordinator We at LONGENY are seeking a compassionate and detail-oriented Patient Coordinator to join our team. As a Patient Coordinator, you will play a vital role in assisting patients with their medical needs throughout their journey in our healthcare facility. Your responsibilities will involve developing personalized care plans, coordinating...
-
Patient Care Coordinator
6 months ago
Vijaya Nagar, Bengaluru, Karnataka, India The Venkat Center for Skin ENT and Plastic Surgery Full time**Responsibilities**: Serve as the primary point of contact for patients, families, and healthcare providers. Coordinate patient appointments, referrals, and follow-up care. Facilitate communication between patients, medical staff, and insurance companies. Collect and maintain patient information and medical records with confidentiality and...
-
Patient Care Coordinator
2 months ago
Sahakar Nagar, Bengaluru, Karnataka, India Archish Fertility & IVF Full time**About Us**: At Archish Fertility & IVF, we are dedicated to providing compassionate and comprehensive fertility care. We pride ourselves on delivering personalized attention and support to our patients throughout their journey. Join our team and make a meaningful impact on people's lives by being part of a supportive, patient-centered environment. **Job...
-
Customer Care Representative
7 months ago
Bengaluru, Karnataka, India Startek Full timeUrgently Looking for Customer Care Representative Experienced= 1 year Title= Customer Care Skill Required= Good Communication with the Customer. Pay: ₹26,000.00 per month Work Location: In person
-
Patient Care Coordinator
6 months ago
Nagarbhavi, Bengaluru, Karnataka, India Ohealer Healthcare Services Pvt Ltd Full time**Job Title: Patient Care Coordinator at Clinikk Health Hub** (Nagarbhavi) **Department**:Clinical **Language Proficiency**: Kannada, English, Hindi **Clinikk Health Hub Timing**: 9:30 am to 1 pm and 4pm to 8:30 pm **Working days**:Monday to Saturday As a Patient Care Coordinator, your primary objective is to enhance the patient experience at our health...
-
Customer Care Executive
3 months ago
Bengaluru, Karnataka, India Fisher & Paykel Healthcare Full timeJoin Our Team as a Customer Care Executive at Fisher & Paykel Healthcare! **About the Company** At Fisher & Paykel Healthcare, we understand the life-changing impact of delivering inspired and world-leading healthcare solutions. We revolutionized respiratory humidification for critically ill patients in hospitals. Today, through our commitment to...
-
Patient Care Coordinator
2 weeks ago
Bengaluru, Karnataka, India Mannat Fertility Clinic Full timeReceiving calls from patients and discussing symptoms to provide guidance if they need to seek medical care - Triaging incoming patients to ensure staff uses resources efficiently to provide the most help to patients - Advising patients on whether they need to ask about escalating treatment for a condition based on their symptoms and response to any existing...
-
Msw Program Coordinator
6 months ago
Bengaluru, Karnataka, India Udayan Care Full time| Key Responsibilities - **Overall**_ - Develop a deep understanding of the vision, objectives and structural elements of the USF Programme. - Serve as an ambassador of the USF Programme to All constituencies: Students, Parents, School teachers, Principals, Government Officials & Members of the public. - Lead the Programme and take it to greater heights. -...