Process Executive
2 months ago
**Job Summary**:
**Key Responsibilities**:
- **Workflow Management**:
- Oversee and coordinate the end-to-end processes from customer orders to delivery.
- Ensure smooth collaboration between the design, tailoring, sales, and quality control departments.
- **Process Optimization**:
- Identify bottlenecks and implement improvements in the production and sales processes.
- Monitor and maintain efficiency in daily operations.
- **Order and Inventory Management**:
- Track customer orders from initiation to completion.
- Manage inventory levels and coordinate with the supply chain to ensure timely availability of fabrics, trims, and other essentials.
- **Team Coordination**:
- Work closely with the sales team to understand customer requirements and ensure that their orders are completed on time.
- Liaise with tailors and designers to ensure custom-made garments meet quality and timeline expectations.
- **Quality Assurance**:
- Monitor quality control processes at different stages of production to maintain the company’s quality standards.
- Ensure that all products are thoroughly inspected before they are delivered to clients.
- **Reporting & Documentation**:
- Maintain records of customer orders, production timelines, and other relevant data.
- Provide regular updates and reports to management regarding production status and potential issues.
- **Customer Interaction**:
- Coordinate with clients for order-related inquiries and ensure smooth communication on order progress.
- Resolve customer issues related to delays, alterations, and product quality.
- **Skills**:
- Strong attention to detail and problem-solving abilities.
- Proficiency in using ERP systems or other workflow management tools.
- Ability to work in a fast-paced environment and manage deadlines.
- Customer service orientation.
Pay: ₹9,696.27 - ₹12,000.00 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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