C04 - Officer - Gbs Shaun Country Support

3 weeks ago

Mumbai, India Citi Full time

The Cash and Trade Proc Rep 4 is an entry level role responsible for the processing of all regular, restricted and legal transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.

**Responsibilities**:

- Process client and firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
- Provide instructions for a variety of tasks, including receipts and authentication, processing and recording, and reporting and reconciliation
- Perform cash management operations, including cash handling, check processing, return items and lock-box operations
- Participate in UAT, implementation, and assist with training new team members including training initiatives as required
- Monitor and report errors to ensure adherence to audit and control policies
- Follow procedures and controls required for custody accounts
- Provide feedback on project related activities
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

**Qualifications**:

- 1-3 years of relevant experience
- Effective written and verbal communication

**Education**:

- High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

1. Global Billing Team is responsible for scrutinizing the queries received from client.
2. Team also provides client with the requested details.
3. Correct interpretation and timely response is essential.
4. Accuracy of sending data and responding to queries is important.
5. Should be open for AdHoc projects / responsibilities.
6. Communication and co-ordination with global stakeholders
7. Assist manager in audit and other requirements
8. Participating in various testing whenever required
9. Preparing MIS as required
10. Onboarding of clients on GBS
11. Data Maintenance (DDA, E-mail, PU etc.) on GBS
12. Account Closure on GBS
13. General Query Management and Investigation
14. Processing Resolve Portal Transactions
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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