![Mondelēz International](https://media.trabajo.org/img/noimg.jpg)
Project Management Officer GBS
2 weeks ago
Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelēz International Digital Services, providing front-line support in your area of responsibility, guiding employees through specific processes and working with others to direct and resolve issues and enquiries.
How you will contribute
You will serve as the first point of contact for questions relating to your process area of responsibility, providing high-quality and timely customer service and ensuring that all requests are fully understood. In this role, you will work within service level agreements, communicating when cases are escalated. In addition, you will be responsible for the accurate collection of case details and employee data, provide general information on policies and procedures, and answer questions based on FAQs. You will also be asked to provide feedback and propose improvements in your area of responsibility and to record and track cases in the case management system, assigning a severity level and following through to ensure that cases are resolved and that service level agreements can be measured and improved. This role requires you to comply with quality assurance and data protection activities.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Customer service Working in a shared service organization Working with case management systems Your area of process specialism Active listening skills Asking questions based on end-user scenario and judgment skills to respond to all types of employee-related questions Multi-tasking and managing a fluctuating workload Operational excellenceJoin our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You are responsible for supporting GBS PMO team for Projects and Programs Tracking, preparing, and publishing monthly status Reports of active Programs, coordinating with GBS Functions and Partners to get timely status updates, tracking of Project financials, coordinating with GBS Strategic and Transformation Office core team to provide Project/ Program specific updates. Job role also includes scheduling meetings, documenting project status, updating project plans, maintaining projects specific artifacts in Project SharePoint, and communicating with stakeholders.
How you will contribute
You will:
Develop and provide project/ program reporting and status updates using project management tools, dashboards, and status reports. Coordinate and organize regular Project status review meetings as well as meetings with stakeholders. Tracking project status, risks and issues logs, Project/ Program plans and updating Projects status dashboard. Maintaining Project inventory list and keeping track of new Projects Managing the PMO tools like MSPO, Dashboards, project SharePoint and status trackers Supporting with project planning, tracking project timelines and budgets, documenting project meetings, and helping Project Managers to resolve any project-related issues.What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
Understanding of Project management methodology Excellent communication skills and able to drive effective discussions with Project Managers and stakeholders. Effective project status tracking and reporting; proactiveness in follow ups with Project Managers/ key stakeholders; identifying risks and mitigations and managing strict timelines. Learning Project Management skills while supporting project Managers. Ability to work collaboratively with cross functional teams and build relationships. Attention to details to accurately documenting project information, tracking progress and ensuring quality is met. Adaptability- Flexibility to adapt to changing Project requirements, priorities and timelines, and willingness to learn new tools and methodologies as needed. Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer PolicyBusiness Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as , and biscuits; , and chocolate; candy and gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
RegularService Operations (Delivery)Global Business Services-
C04 - Officer - Gbs Shaun Country Support
2 weeks ago
Mumbai, Maharashtra, India Citi Full timeThe Cash and Trade Proc Rep 4 is an entry level role responsible for the processing of all regular, restricted and legal transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.Responsibilities: Process client...
-
Mumbai/Navi Mumbai, Maharashtra, India CANOPUS-GBS Full timeRoles & Responsibilities : 1. The person will be responsible for all the incidents reported tracked till closure.2. The person will be involved in all P1 & P2 incidents. In this role the person will work with the respective internal & External Stake holders for getting the application up and running with an immediate fix. In addition, the Team member is...
-
Mumbai/Navi Mumbai, Maharashtra, India CANOPUS-GBS Full timeRoles & Responsibilities : 1. The person will be responsible for all the incidents reported tracked till closure.2. The person will be involved in all P1 & P2 incidents. In this role the person will work with the respective internal & External Stake holders for getting the application up and running with an immediate fix. In addition, the Team member is...
-
B2C GB Manager
4 weeks ago
Mumbai, Maharashtra, India WTW Full timeJob Title : Manager Accounting and Settlement (A&S) GBLevel : 53 (Manager)Region : UKJob Location : Thane & VikhroliReporting to : Associate DirectorRole Objective : Lead customer relationship teams ensuring excellent client service through timely collection of premiums and settlement of claims. Exhibit positive and progressive behaviors along with adherence...
-
B2C GB Manager
2 months ago
Mumbai, Maharashtra, India WTW Full timeJob Title : Manager Accounting and Settlement (A&S) GBLevel : 53 (Manager)Region : UKJob Location : Thane & VikhroliReporting to : Associate DirectorRole Objective : Lead customer relationship teams ensuring excellent client service through timely collection of premiums and settlement of claims. Exhibit positive and progressive behaviors along with adherence...
-
GB P&B Manager
2 weeks ago
Mumbai, Maharashtra, India WTW Full timeRole: Great Britain Placing & Billing Manager Business Team : CRB - GB Placing & Billing Level : Manager (L53) Reporting to: Associate Director Shift timing: General (11:00am-8:00pm) IST Work Location: Thane (Ready to travel Vikhroli Office) Job Summary: Great Britain – Placing and Billing, a line of business within the Corporate...
-
GB P&B Manager
1 month ago
Mumbai, Maharashtra, India WTW Full timeRole: Great Britain Placing & Billing ManagerBusiness Team : CRB - GB Placing & BillingLevel : Manager (L53)Reporting to: Associate DirectorShift timing: General (11:00am-8:00pm) ISTWork Location: Thane (Ready to travel Vikhroli Office)Job Summary:Great Britain – Placing and Billing, a line of business within the Corporate Risk and Broking segments...
-
GB P&B Manager
2 weeks ago
Mumbai, Maharashtra, India WTW Full timeRole: Great Britain Placing & Billing ManagerBusiness Team : CRB - GB Placing & BillingLevel : Manager (L53)Reporting to: Associate DirectorShift timing: General (11:00am-8:00pm) ISTWork Location: Thane (Ready to travel Vikhroli Office)Job Summary:Great Britain – Placing and Billing, a line of business within the Corporate Risk and Broking segments...
-
GB P&B Manager
4 weeks ago
Mumbai, Maharashtra, India WTW Full timeRole: Great Britain Placing & Billing ManagerBusiness Team : CRB - GB Placing & BillingLevel : Manager (L53)Reporting to: Associate DirectorShift timing: General (11:00am-8:00pm) ISTWork Location: Thane (Ready to travel Vikhroli Office)Job Summary:Great Britain – Placing and Billing, a line of business within the Corporate Risk and Broking segments...
-
GB Retirement
3 days ago
Mumbai, Maharashtra, India WTW Full timeAs a trainee, you will need good numerical and communication skills, the ability to plan work effectivelyand a strong desire to solve technical problems. You will learn what we do for our clients as you buildstrong working relationships, participate, and actively engage in training sessions, developing valuableskills from day one. This is a consulting...
-
C09 Officer GBS ASEAN
2 weeks ago
Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full timeThe Cash and Trade Proc Analyst 1 role is for those looking to dive into complex transactions and processes in coordination with the Transaction Services team. The focus is on becoming a subject matter expert in handling transfers, payments, trade transactions, and card activity.Responsibilities:Process regular, restricted, and legal transfers, payments,...
-
C09 - Officer - Global Billing Services
2 weeks ago
Mumbai, Maharashtra, India Citi Full timeResponsibilities: Process all regular, restricted and legal transfers; which include processing of payments, receivables, trade transactions, liquidity flows and wholesale card activity Evaluate and recommend solutions to problems through data analysis, technical experience and precedent Anticipate and respond to requests for deliverables with internal and...
-
Technical Project Manager
2 weeks ago
Navi Mumbai, Maharashtra, India Team Management Services Full timeCurrently we have an urgent job opening for the position of Technical Project Manager with one of our clients in Mumbai.Company Profile : Founded in 2009, our client is a global fintech company. They provide online mobile payment services, offering a payment interface that directly charges payments made to participating retailers to a customer mobile phone...
-
Senior Technical Project Manager
2 weeks ago
Mumbai, Maharashtra, India team management services Full timeCompany Profile :Founded in 2009, our client is a global fintech company. They provide online mobile payment services, offering a payment interface that directly charges payments made to participating retailers to a customer mobile phone number. Their clients include leading digital companies, social networks and major e-commerce retailers. The Company has...
-
Senior Technical Project Manager
2 weeks ago
Mumbai, Maharashtra, India Team Management Services Full timeCompany Profile :Founded in 2009, our client is a global fintech company. They provide online mobile payment services, offering a payment interface that directly charges payments made to participating retailers to a customer mobile phone number. Their clients include leading digital companies, social networks and major e-commerce retailers. The Company has...
-
Sr Manager F&A Solutions, BPO
2 weeks ago
Mumbai, Maharashtra, India ProEdge Services Full timeWe are a search firm assisting large global BPM clients find suitable talentLocation: Mumbai. Travel to ; Client offices (both domestic & International) as per businessrequirementsYears of Experience: 8 to 15 YearsJob Description:Key Responsibility AreasAs a F&A (Finance & Accounting) Solution Architect, you will be primarily required to analyze client...
-
Project Office
2 weeks ago
Mumbai, Maharashtra, India Riverforest Connections Full timeSENIOR ASSOCIATE / ASSISTANT MANAGER/ MANAGER - Project OfficePosition PurposeTo generate multiple MIS reports for Senior Management, Business Heads and other local stake holders.Timely and accurate MIS will help achieve the team goals and senior management information / decision making requirementsResponsibilitiesPerform analysis & other PMO related...
-
B2C GB Manager
2 weeks ago
Mumbai, Maharashtra, India WTW Full timeJob Title: Manager Accounting and Settlement (A&S) GBLevel: 53 (Manager)Region: UKJob Location: Thane & VikhroliReporting to: Associate DirectorRole Objective: Lead customer relationship teams ensuring excellent client service through timely collection of premiums and settlement of claims. Exhibit positive and progressive behaviors along with adherence of...
-
SAP Project Manager
2 weeks ago
Mumbai, Maharashtra, India Sapphire Management Consultancy Full timeWe are seeking passionate individuals with strong expertise in Microsoft Technology and AWS Cloud Technology. This job role will be an exciting opportunity for ambitious individuals who are interested in a stimulating and challenging career. At LGI, you will have the opportunity to work with the latest technologies and solutions in a dynamic work...
-
Project Officer
2 weeks ago
Mumbai, Maharashtra, India United Way Mumbai Full timeResponsibilities: Manage activities and deliverables of the project. Create a specific plan for the execution of project activities on weekly basis in alignment with the overall project timelines. Efficient in community outreach and mobilization skills. Basic knowledge of MS Office Word, Excel, PowerPoint etc. Work actively with schools, colleges, NGOs to...