Sop-sales Ops Processing

2 weeks ago

Bengaluru, India Hewlett Packard Enterprise Full time

SOP-Sales Ops Processing

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute, context, control and secure connectivity.

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

**Responsibilities**:

- Provides general support for sales processing activities for an assigned business area or group.
- Demonstrates mastery in multiple sales processing areas, including: pricing and creating quotes for less
- to moderately-complex deals
- registering information and producing documentation
- order execution, billing and invoice production
- configuration of order systems according to process standards and any customization as specifically directed
- Reviews data entered into paper and electronic sales processing and documentation systems to ensure that required fields are complete and correct
- identifies and communicates errors and deficiencies to stakeholders for resolution
- Creates and maintains regular order reports, dashboards, and specialized documentation
- researches and provides information in response to requests from sales leadership
- Provides guidance to less-experienced staff members

Education and Experience Required:

- High school or equivalent secondary education certification required
- Bachelor's degree preferred.
- Typically 2 - 4 years experience

Knowledge and Skills:

- Advanced administrative skills, including data review and proofreading and overall document and information management
- Proficient with standard word processing, spreadsheet, and presentation software packages
- Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including regular and ad hoc reporting and data search
- Thorough understanding of basic order processes, systems configurations and documentation requirements
- Strong written and verbal communication skills
- mastery in English and local language.
- Ability to effectively communicate issues and negotiate resolution with local management.

Join us and make your mark

We offer:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Sales Operations
**Job Level**:
Core

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

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