Customer Success Executive

1 month ago


Noida, India proksham Full time

We are looking for a technically savvy customer success manager who possesses a strong drive for results. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn

**Your Role**:

- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.

**Qualifications & Skills**:

- Communications or marketing degree.
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service

**Good to Have**
- Self-starter and hustling attitude:

- Excellent communication skills in Hindi & English.

**Job Types**: Full-time, Regular / Permanent, Volunteer

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment

Schedule:

- Evening shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- customer success executive: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



  • Noida, India FCI-CCM Full time

    **Position: Customer Success Executive / Sr. Executive** **Desired Experience**: 2-5 years **Work Location**: Noida, Sector 126 **Work Timings**: Rotational **Compensation**: As per market standards **Job Summary**: Looking for flexible go-getters who welcome the challenge of meeting the needs of a fast-growing IT business. As a **Customer Success...


  • Noida, India Rannkly Full time

    **Role Summary**: As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction. **Key Responsibilities**: - Develop a trusted advisor...


  • Noida, India 4Bell Technology Full time

    Key Responsibilities: Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. - Liaise between customers and...


  • Noida, India Live Keeping Full time

    **Customer Success Executive** Live keeping - Noida, Uttar Pradesh, India (On-site) **About Livekeeping** Backed By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 10k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting data like revenue growth, profitability, cash flow management, etc. is a critical...


  • Noida, India Live Keeping Full time

    **Customer Success Executive** Live keeping - Noida, Uttar Pradesh, India (On-site) **About Livekeeping** Backed By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 10k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting data like revenue growth, profitability, cash flow management, etc. is a critical...


  • Noida, India Customer Care Executive Full time

    We have an opportunity for Voice or non voice process. **Responsibilities**: - Have to handle customer queries over the call. - Handling inbound calls & outbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements**: - Good Communication skills required. - age limit 18 to 29 years **Job Types**: Full-time,...


  • noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...


  • Noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...


  • Noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...


  • noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...


  • Noida, India Masters India Private Limited Full time

    Job DescriptionJob DescriptionA GST Executive at Masters India will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSEs are genuinely excited to help customers. You must be patient, empathetic, and passionately...


  • Noida, Uttar Pradesh, India Ark InfoSolutions Full time

    **Description: - ** As an On-Field Customer Success Executive, your role is pivotal in ensuring our customers achieve success with our products or services. You'll serve as a liaison between our company and clients, providing guidance, support, and technical assistance to maximize the value they derive from our offerings. Your primary focus will be on...


  • noida, India Innovaccer Full time

    Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.  Customer Success at Innovaccer Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...


  • Noida, India Innovaccer Full time

    Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...


  • Noida, India Innovaccer Full time

    Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...


  • noida, India Innovaccer Full time

    Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.  Customer Success at Innovaccer Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...


  • Noida, India Innovaccer Full time

    Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're...


  • Noida, India connector executive search& consultant Full time

    Required customer care executive in a leading BPO at Noida sector 16 Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job) 14,000 in hand if graduate13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etc Incneives upto 2000 Only 2 rounds Note - This placement is free of cost **Job Types**:...


  • Noida, India connector executive search& consultant Full time

    Required customer care executive in a leading BPO at Noida sector 16( walking distance from Metro station) Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job)14,000 in hand if graduate 13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etcOnly 2 rounds - This placement is free of cost Multiple...


  • noida, India HCLSoftware Full time

    Job Description - Digital Sales – Customer Retention & Success (German Language Specialist) ARE YOU READY TO JOIN OUR TEAM? We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $2B software business and make an impact from Day 1! This is an...