Job Opening for Customer Support Executive

2 weeks ago

Kolkata West Bengal, India Kaapro Management Solutions Full time

Opening: 1 Nos.- Job ID: 66462- Employment Type: Full Time- Reference:
- Work Experience: 1.0 Year(s) To 2.0 Year(s)- CTC Salary: 1.44 LPA TO 1.80 LPA- Location:

- Kolkata

Posted On: 21st Aug, 2023
**Responsibilities**:

- Understanding the products and services provided by the company.
- Preparing company policies and procedures.
- Developing training lessons with service delivery systems.
- Managing a team of Customer Support Representatives.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Monitoring the performance of individual representatives.
- Maintaining records of each phone call for future reference.
- Assisting the HR department with hiring new employees.
- Providing the new employees with training sessions for enhancing their skills.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Negotiating the terms and conditions with the customer.
- Contributing the work to the company’s knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company’s rules and regulations.

**Key Skills**:

- Customer Relationship Executive
- Customer Care
- Customer Support Executive

**Company Profile**:
The client is-nbsp;a systematic syne-gy of integ-ity, p-ofessionalism and c-eative solution enginee-ing in the field of Audit, Assu-ance, Management Consultancy and -elated se-vices. The fi-m has expe-tise in the field of Taxation, -egulato-y and Financial Compliance along with its specialized se-vices in Statuto-y Audit, Tax Audit, Stock Audit as well as development of Financial/Accounting/Inte-nal Cont-ol and Inte-nal Audit Manuals.

  • Job Opening for Back Office Executive

    1 month ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 75673**Employment Type**: Full Time**Reference**: **Work Experience**: 1.0 Year(s) To 2.0 Year(s)**CTC Salary**: 1.80 LPA TO 2.40 LPA**Function**: Other**Industry**: Other**Location**: Kolkata **Posted On**: 22nd Jan, 2024 Back-Office Executives: Duties And Responsibilities The back office executive should be quick and...

  • Customer Support Executive

    4 weeks ago

    Kolkata, West Bengal, India Spotrix India Web Solution Pvt Ltd Full time

    **JOB OPENING FOR CUSTOMER SUPPORT EXECUTIVE** **SPOTRIX INDIA WEB SOLUTIONS PVT. LTD.** **GARIA, KOLKATA-700047** Greetings From Spotrix India Web Solutions Pvt. Ltd.!! **JOB REQUIREMENTS**: - Background from sales will be considered an advantage - Excellence in English communication skills in typing and verbal process, ability to maintain good client...

  • Job Opening for Front Office Executive

    1 month ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 77159**Employment Type**: Full Time**Reference**: **Work Experience**: 1.0 Year(s) To 3.0 Year(s)**CTC Salary**: 1.20 LPA TO 1.80 LPA**Function**: ITES / BPO / KPO / Customer Service / Operations**Industry**: Pharma/Biotech/Clinical Research**Qualification**: Any - Any Graduation**Location**: Kolkata **Posted On**: 19th Feb,...

  • Job Opening for Snr Accounts Executive

    1 month ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 75675**Employment Type**: Full Time**Reference**: **Work Experience**: 3.0 Year(s) To 4.0 Year(s)**CTC Salary**: 2.40 LPA TO 3.00 LPA**Function**: Accounts / Finance / Tax / CS / Audit**Location**: Kolkata **Posted On**: 22nd Jan, 2024 **Responsibilities**: - Create detailed business plans designed to attain predetermined...

  • Job Opening for Merchandiser

    4 weeks ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 75919**Employment Type**: Full Time**Reference**: **Work Experience**: 4.0 Year(s) To 5.0 Year(s)**CTC Salary**: 3.00 LPA TO 4.00 LPA**Function**: Export / Import / Merchandising**Industry**: Other**Location**: Kolkata **Posted On**: 25th Jan, 2024 Merchandiser responsibilities and duties The responsibilities and duties...

  • Job Opening for Calling/counsellor

    1 month ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 72515**Employment Type**: Full Time**Reference**: **Work Experience**: 1.0 Year(s) To 2.0 Year(s)**CTC Salary**: 1.40 LPA TO 1.80 LPA**Function**: ITES / BPO / KPO / Customer Service / Operations**Industry**: Account/Finance/Tax consulting**Qualification**: Any - Any Graduation**Location**: Kolkata **Posted On**: 28th Nov,...

  • Job Opening for Sales Executive

    4 weeks ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 72788**Employment Type**: Full Time**Reference**: **Work Experience**: 2.0 Year(s) To 4.0 Year(s)**CTC Salary**: 2.00 LPA TO 2.40 LPA**Function**: Sales / BD**Industry**: Account/Finance/Tax consulting**Qualification**: Any - Any Graduation**Location**: Kolkata **Posted On**: 02nd Dec, 2023 **Job opening for Kidsinfy...

  • Job Opening for Accounts Executive(Lucknow)

    1 month ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 77108**Employment Type**: Full Time**Reference**: **Work Experience**: 3.0 Year(s) To 4.0 Year(s)**CTC Salary**: 2.40 LPA TO 3.00 LPA**Function**: Sales / BD**Industry**: Retail**Location**: Kolkata **Posted On**: 19th Feb, 2024 Job brief We are looking for a competitive and trustworthy **Sales Executive **to help us build...

  • Customer Support Executive

    4 days ago

    Kolkata, West Bengal, India Teleperformance Full time

    WE ARE HIRING FOR TELEPERFORMANCE KOLKATA LOCATION PROFILE : CUSTOMER SUPPORT EXECUTIVE PROFILE - CANDIDATES WHO STAYS IN KOLKATA LOCATION CAN APPLY. - CANDIDATES WHO HAS COMPLETED THEIR GRADUATION CAN APPLY. - CANDIDATES WITH EXCELLENT COMMUNICATION SKILLS. - CANDIDATES WHO HAS PRIOR WORK EXPERIENCE IN CUSTOMER SUPPORT EXECUTIVE PROFILE. - CANDIDATES MUST...

  • International Customer Support

    4 weeks ago

    Kolkata, West Bengal, India Cyitechsearch Interactive Solutions Private Limited Full time

    One of our clients is currently looking for a customer support executive international Process The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers' needs and resolving the issue. They should be open to all types of questions and quick in learning new things. Customer Service Manager -...

  • Job Opening for Channel Sale

    4 weeks ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 72609**Employment Type**: Full Time**Reference**: **Work Experience**: 3.0 Year(s) To 4.0 Year(s)**CTC Salary**: 2.40 LPA TO 3.60 LPA**Function**: Sales / BD**Location**: Kolkata **Posted On**: 30th Nov, 2023 **Responsibilities**: - Bring new partners on board and maintain relationships with existing partners. - Understand...

  • Customer Support Executive

    4 days ago

    Rajarhat, Kolkata, West Bengal, India Lead Height Full time

    **Company Name - **Lead Height Company Website **Job Profile**: - Customer Support Executive **Job Brief**: **Customer Support Executive Responsibilities**: - Answer inbound customer calls - Handle renewals and cancellations - Provide account information and status - Provide workflow assistance - Manage all customer issues and requests - Develop and...

  • Job Opening for SEO Expert

    1 month ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 72516**Employment Type**: Full Time**Reference**: **Work Experience**: 3.0 Year(s) To 5.0 Year(s)**CTC Salary**: 4.00 LPA TO 4.80 LPA**Function**: ITES / BPO / KPO / Customer Service / Operations**Industry**: Account/Finance/Tax consulting**Qualification**: Any - Any Graduation**Location**: Kolkata **Posted On**: 28th Nov,...

  • Job Opening for Front Office Admin Executive

    4 weeks ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 81636**Employment Type**: Full Time**Reference**: **Work Experience**: 2.0 Year(s) To 4.0 Year(s)**CTC Salary**: 1.80 LPA TO 2.40 LPA**Function**: Admin/Secretarial/Front Office**Industry**: Medical/Healthcare/Hospital**Qualification**: Any - Any Graduation**Location**: Kolkata **Posted On**: 20th Apr, 2024 **Job...

  • customer support executive

    1 month ago

    Kolkata, India Preficia India Full time

    Hiring for 100 customer support executive Jobs in Delhi NCR,Kolkata South, Kolkata,Ahmedabad,Chennai, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Customer Care,Voice Process etc.Day shift (9:30-6:30)6 days work with 1 rotational...

  • customer support executive

    1 month ago

    Kolkata, West Bengal, India Preficia India Full time

    Hiring for 100 customer support executive Jobs in Delhi NCR,Kolkata South, Kolkata,Ahmedabad,Chennai, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Customer Care,Voice Process etc.Day shift (9:30-6:30)6 days work with 1 rotational...

  • Job Opening for Academic Counsellor

    4 weeks ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 72732**Employment Type**: Full Time**Reference**: **Work Experience**: 2.0 Year(s) To 3.0 Year(s)**CTC Salary**: 1.80 LPA TO 2.40 LPA**Function**: Education / Teaching**Location**: Kolkata **Posted On**: 01st Dec, 2023 Academic Counsellor responsibilities and duties The responsibilities and duties section is the most...

  • Job Opening for Accounts Executive

    1 month ago

    Kolkata, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 60576**Employment Type**: Full Time**Reference**: **Work Experience**: 7.0 Year(s) To 8.0 Year(s)**CTC Salary**: 1.80 LPA TO 4.00 LPA**Function**: Accounts / Finance / Tax / CS / Audit**Location**: Kolkata **Posted On**: 17th May, 2023 Account Executive Duties And Responsibilities An account executive has to perform various...

  • Job Opening for Accounts Executive

    4 weeks ago

    Kolkata, West Bengal, India Recex Full time

    **Opening**: 1 Nos.**Job ID**: 60225**Employment Type**: Full Time**Reference**: **Work Experience**: 4.0 Year(s) To 5.0 Year(s)**CTC Salary**: 3.00 LPA TO 3.50 LPA**Location**: Kolkata **Posted On**: 01st Dec, 2023 **Responsibilities**: - Maintaining proper accounting records - Assessing financial risks and suggesting preventive measures - Liaising with...

  • Customer Care Executive

    4 weeks ago

    Kolkata, West Bengal, India subhadrajobsconsultancy Full time

    1) Hi, We are having the opening for the Bpo, Its is for the Non voice and Voice process Inbound Voice Process, Work From Office For fresher CTC 14500 and In hand 11 to 12 k for the Voice process For Fresher Ctc would be 18k and 14 to 15k in hand for the Chat process. For Exp. Ctc 18500 and in hand 14 to 15k for the Voice process. For EXp. CTC 22k and...