Job Opening for Calling/counsellor
3 weeks ago
**Opening**:
1 Nos.**Job ID**:
72515**Employment Type**:
Full Time**Reference**:
**Work Experience**:
1.0 Year(s) To 2.0 Year(s)**CTC Salary**:
1.40 LPA TO 1.80 LPA**Function**:
ITES / BPO / KPO / Customer Service / Operations**Industry**:
Account/Finance/Tax consulting**Qualification**:
Any - Any Graduation**Location**:
Kolkata
**Posted On**:
28th Nov, 2023
**Calling/counsellor**:
Conduct outbound calls to prospective clients for counseling sessions
Provide information on products or services and address inquiries
Assess client needs and recommend suitable solutions
Maintain accurate records of client interactions and follow-up activities
Meet targets for call volume, conversion, and customer satisfaction
Develop rapport and build relationships with clients
Stay informed about products/services to effectively communicate benefits
Collaborate with team members for continuous improvement
Handle objections and resolve customer concerns
Adhere to communication scripts and company policies.
**Key Skills**:
Calling Counsellor
Calling Executive
Outbound
**Company Profile**
Our client is India's Largest Online Platform for Exam Preparation, with over 200+ HD quality video courses, 150+ best Professors, currently covering exams like CA, CS, CMA, ACCA etc. They provide access to the best, most reputed Professors, from across India, by delivering it in pen drives which can be viewed multiple times, 24X7, anytime anywhere. There is complete freedom to ask questions and clear all doubts at every step by dedicated faculty who give unmatched, personalized feedback.
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