Customer Support/ Client Handling
1 month ago
Job Description
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
**Salary**: ₹30,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9152511068
-
Client Support Officer
1 month ago
Gurgaon, India Samrvir Biotech Pvt. Ltd., Full timeClient Support - Receive the order from clients and post the orders in ERP in time - Update the Production and dispatch status to Clients - Handle the customer complaints - Coordination for Packaging artworks completion **Salary**: ₹20,000.00 - ₹28,000.00 per month Schedule: - Day shift - Morning shift Ability to commute/relocate: - Supermart1, DLF...
-
Customer Support Executive
1 month ago
Gurgaon, India Cosmo Solutions Pvt ltd Full timeJob Profile: Customer Support Executive (Digital Marketing) Experience: minimum 2 years Shift: 10am to 7pm (Monday to Friday) **Salary**: As per company norms Location: Sec-58, Gurugram **Key Responsibilities**: - Troubleshoot and resolve customer issues related to digital marketing campaigns, billing, technical problems, and other concerns. Escalate...
-
Customer Support Executive
4 weeks ago
Gurgaon, India Cosmo Solutions Pvt ltd Full timeJob Profile: Customer Support Executive (Digital Marketing) Experience: minimum 2 years Shift: 10am to 7pm (Monday to Friday) **Salary**: As per company norms Location: Sec-58, Gurugram **Key Responsibilities**: - Troubleshoot and resolve customer issues related to digital marketing campaigns, billing, technical problems, and other concerns. Escalate...
-
Customer Support Specialist
4 days ago
Gurgaon, India NIIT Full timeAbout the company: NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of...
-
Operation Client Support
4 weeks ago
Gurgaon, India EDGE Executive Search Full time» Others » Operation Client Support 2Yrs -9 Yrs Gurgaon Openings: Multiple **The Company** Our client is a leading provider of progressive post-trade solutions for the global OTC markets across interest rate, FX, equity and credit asset classes. It incorporates CME Group’s optimization businesses -Traiana, TriOptima, and Reset - and IHS Markit’s...
-
Cse (Customer Support Executive)
1 month ago
Gurgaon, India Gempundit.com Full time**Job Description - Customer Support Executive About GemPundit** Our amazing work culture and wide range of talent is responsible for our stellar achievements over the past decade. The highly experienced management has steered the organization to great success, defining our ethos and values that have transformed us into a great place to work, learn and...
-
Customer Support Executive
4 days ago
Gurgaon, India Happy Staffers Full timeWe are hiring for a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. **Responsibilities**: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer...
-
Customer Support Executive
1 month ago
Gurgaon, India Knorish Full timeKnorish is seeking a dynamic and customer-focused individual to join our team as a Customer Support Executive. As a key point of contact between the company and our valued customers, you will play a crucial role in ensuring exceptional customer experiences. - Responsibilities: - Conduct onboarding for the new sign-ups of the Knorish Platform. - Provide...
-
Customer Support Executive
4 weeks ago
Gurgaon, India T&N Business Services Pvt Ltd Full time**We are looking for Customer Support Executive** **Location - Gurugram** **CTC upto - 3.6lpa** **Experience - Min 2 year** **Process Type**: Blended We are looking to hire an experienced, customer-oriented Customer Support Executive to utilise inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where...
-
International Customer Support
1 month ago
Gurgaon, India Legpro Consultants Pvt Ltd Full time**Position **:Support Executive : Voice process UK process & us process Shift Type: 9 hrs Fixed Shifts: Night Shifts Weekends Off : Rotational Offs No of Openings: 30 **Work Description**: Responsible for taking inbound calls for us and uk customer. **Job Responsibility**: 1. To resolve customer queries 2. Should have good convincing power 3. Would be...
-
Customer Support voice experience
2 weeks ago
Gurgaon, India 2coms Full timeJob DescriptionOpening for Customer Support Voice/ Chat in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and...
-
Customer Support Associate
1 day ago
Gurgaon, India Hyrefox Consultants PVT LTD Full time**Designation**: Customer Support - Int'l Voice - **Location**: Gurgaon **Details**: - Must have good hands on experience in voice process Handle customer queries Handle escalations Help customers to solve their issues related to telecom process **Selection Process**: 1. HR Round 2. Voice Versant Round (Pass score 58 and above) 4. Capability...
-
Associate, Client Support
5 days ago
Gurgaon, Haryana, India S&P Global Full timeAbout the Role:Grade Level (for internal use):07WorkShift: This is a Night shift position. You should be flexible to work on any other shift depending on the business need.TheTeam: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and...
-
Gm Customer Support
13 hours ago
Gurgaon, India MNR Solutions Private Limited Full timeHi!!! Greetings From MNR Solutions Urgently Hiring for GM - Customer Experience & CRM for Gurugram **Industry Prefrence - Ecommerce** **Responsibilities**: - Own the Rider & client NPS for Organization - Passion to deliver a fabulous customer experience - A nerd when it comes to solving customer issues - Experience of dealing with difficult customers on...
-
Customer Support Executive
4 days ago
Gurgaon, India clientOnus Full timejob title - customer support executive location - Gurgaon salary - 1-2 lpa experience - 0-2 years job discription - 1. Identify and assess customers’ needs to achieve satisfaction. 2. Build sustainable relationships and trust with customer accounts through open and interactive communication. 3. Provide accurate, valid and complete information by using...
-
Associate, Client Support
4 weeks ago
Gurgaon, India S&P Global Full time**The Role**: Associate, Client Support **The Location**: Gurgaon, India **Work Shift**: This is a Night shift position. You should be flexible to work on any other shift depending on the business need. **The Team**: The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative...
-
Customer Support Associate
1 month ago
Gurgaon, India Ensuredit Full time**Responsibilities**: - Leads and implements best practice service management and governance into each client engagement and provides resolutions to team escalations. - Ability to provide cross functional collaboration across all departments. - Responsible for capturing the voice of customers to track and follow up on actions. - Responsible for delivery...
-
customer Support Executive
1 month ago
Gurgaon, India Legpro consultants pvt ltd Full time**Position ":International customer Support Executive"** **Experience - Minimum one year experience in international voice process.** : Voice process UK process & us process Shift Type: 9 hrs Fixed Shifts: Night Shifts Weekends Off : Rotational Offs No of Openings: 30 **Work Description**: Responsible for taking inbound calls for us and uk...
-
Customer Support Associate
14 hours ago
Gurgaon, India PartsAvatar.ca Full time**Note: This is a Work From Office in Gurgaon, Haryana job opportunity.** **Job Title**: Technical Support Associate **Job Type**: Full - Time **Job Location**: Sector-44, Gurugram, Haryana-122003 **Shift Timings**: Canada Shift Timings (Evening & Night Shift) **Job Requirements**: - Graduate (Any) - A team-player mentality who thrives in a...
-
Customer Support voice experience
2 weeks ago
gurgaon, India 2coms Full timeJob Description Opening for Customer Support Voice/ Chat in a top leading MNC Gurgaon!!! About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and...